Animo Plumbing replaced our old leaking water heater, and the whole process was smooth from start to finish. We called, and Roger came out to inspect the old unit and gave us a very fair estimate with everything explained in simple terms. The next morning, Roger and Camden returned and installed the new water heater. They did excellent plumbing work, insulated the water lines, checked that everything was running properly, and made sure the hot water was working well before they left. They also cleaned up the work area completely and hauled away the old tank. Both were professional, courteous, and easy to talk to, and we are very happy with the service. I would highly recommend them for water heater replacement and other plumbing needs.

Animo Plumbing went above and beyond for us, even fitting in a brand-new customer on a very busy Friday afternoon before a holiday weekend to take care of an aging water heater that was close to failing. Zachary and Roger were friendly, skilled, and very professional from start to finish. They removed the old water heater, which was a tough job because it would not drain properly and was extremely heavy and awkward to move. Even with all that, they kept the work area clean and dry the whole time. The new water heater installation was completed quickly and included an expansion tank along with a much better overflow and drainage setup. Their pipe soldering and plumbing connections were extremely clean and precise, and it was clear they take real pride in quality workmanship. They also understood our older geothermal hookups and adjusted everything in a smart way that should help the new heater run better and last longer. We really appreciated how clearly they explained the work and how smoothly the whole plumbing service went. Highly recommend them for water heater replacement, repair, and any plumbing work.

I had an older 50-gallon gas water heater start leaking, so I called around for plumbing estimates and was shocked by some of the prices. When I met with Zachary, he was honest, straightforward, and really knew water heaters and plumbing systems. Another plumber had told me a tankless unit probably would not work for my home, but Zachary took a close look and explained that a tankless installation was absolutely possible. I had already done some homework and assumed a tankless water heater would be too expensive, so I was very pleased when the quote came in at a fair price. The install had a few challenges, but Zachary and Roger handled everything without hesitation. They worked through the details, kept me informed, and made sure the new system was installed the right way. When the job was finished, the setup looked neat, clean, and professional, and the hot water system worked exactly as promised. They were skilled, polite, easy to talk to, and clearly cared about doing quality plumbing work and making sure the customer was happy. I was glad to support a local plumbing company in Naperville, especially one that values good workmanship and honest service. What impressed me even more was the follow-up. After several months, the tankless unit was still running great. I did notice a small leak at a connection on the condensate line, and when I reached out, I got a quick response right away. Camden personally followed up and arranged for Roger to come out the very next day. Roger arrived on time, fixed the issue quickly, and showed the same professionalism and strong work ethic as the rest of the team. You can tell this company believes in integrity, quality service, and standing behind their plumbing work. From the original water heater replacement to the follow-up repair, the whole experience was smooth and reassuring. They earned my trust, and I would gladly recommend them to anyone in Naperville needing water heater service, tankless installation, or dependable plumbing help.

We called for plumbing service about two sinks with very low water pressure, and Zachary answered right away. We explained the issue, and he said he could come out the next day. He arrived on time and even waited patiently at the front door for us to answer. After checking the faucets, he took a closer look under the sinks and found two bad kinks in the supply lines, and one faucet was also loose. On the other sink, one water line was kinked, and there was a small water-saving piece inside the lower part of the faucet that was restricting flow. Our faucets are a little unusual, but he stayed with the job and carefully worked through the problem until everything was fixed the right way. After his repair, both sinks had strong water pressure and worked the way they should have from the start. We really appreciated his patience, plumbing knowledge, and attention to detail. It was clear he wanted to solve the issue correctly instead of rushing through it. We are very happy with the service and will definitely use this plumber again. Extremely satisfied!

roger arrived early in naperville and quickly found out what was wrong—a crack in the garbage disposal. he explained different ways to fix it and had everything he needed right in his truck. roger got started right away, and before i knew it, the new disposal was installed and working perfectly. his plumbing skills were really impressive, and i felt confident in his work the whole time. he was also very kind and respectful to my elderly mom. if i need another plumbing repair, i’d be happy to call animo plumbing again. five stars.