Transforming a Torn Roof in Austin
At Clear Choice Roofing, we pride ourselves on being the reliable choice for homeowners dealing with roofing distress. Our recent project perfectly encapsulates our commitment to quality service and customer satisfaction. When Geoff S. reached out to us after a powerful windstorm left his roof in tatters, we knew we had to act quickly to help him regain peace of mind.
Before: Assessing the Damage
Geoff found himself navigating the aftermath of a storm that had strewn shingles all over his yard—a distressing sight for any homeowner. He was forced to call his insurance company after they noted damage to his roof, which they agreed warranted some repairs. Unfortunately, Geoff soon realized that the insurance company had a misguided view, approving only partial repairs and then leaving him without follow-up.
Concerned with ensuring his home was properly protected, Geoff sought out quotes from multiple roofing companies. The first contractor confirmed the insurance company's assessment, promising work for the amount they covered, but left without any further action. This experience left Geoff feeling skeptical and uncertain.
Our Approach: A Thorough Inspection
When Geoff reached out to us for a second quote, we took this opportunity to shine. Our team, led by Rick, conducted a detailed inspection that revealed more than just cosmetic issues. After carefully evaluating the roof's condition, Rick determined that the entire roof needed replacing.
We understand that such assertions can raise red flags, so Rick backed up his claim with extensive photos and thorough explanations, demonstrating the genuine need for a complete replacement. Furthermore, recognizing the imminent storm forecasts, Rick immediately suggested temporary repairs to prevent further damage until we could undertake the roof replacement.
The Transformation Process
Rick took it upon himself to contact Geoff's insurance adjuster to argue for the necessary coverage based on our assessment. Over several weeks, Rick worked tirelessly on behalf of Geoff, ensuring the insurance company considered our detailed findings.
Meanwhile, to prevent any additional damage, we patched Geoff's roof without asking for any payment or commitment. This approach illustrates our dedication to customer service and trustworthiness.
When everything was finalized, we scheduled an installation appointment just days later. Our skilled team was prompt and prepared, ready to execute the roof replacement efficiently.
After: A New Roof and Happy Homeowner
The transition was seamless. Our crew efficiently removed the old roof, with a precise clean-up completed within a single business day. Despite any heavy lifting, Geoff chuckled at the sounds of hammering—after all, we aren't magicians, just a highly capable roofing company.
As a wonderful bonus, just a couple of days post-installation, Geoff discovered that we had even taken the initiative to fix a loose board on his fence—an extra mile we are proud to go for our clients.
In Geoff's own words:
“Clear Choice was an excellent choice of roofing company that paid off in spades. I would use them a second time without hesitation... I would recommend them to anybody with any roofing needs.” --- Homeowner
This project is not just about the new roof; it's about restoring security and satisfaction to our clients. At Clear Choice Roofing, we remain committed to delivering reliable and lasting solutions for your roofing needs. Don't hesitate to contact us today—you too can experience the benefits of a clear choice in roofing!
