We recently purchased a home and noticed the AC drain line wasn't draining properly outside. I reached out to Comfort Solutions Heating & Cooling on a Thursday evening, and they had me scheduled the very next day. The technician, Alex Samaniego, came out and quickly identified the problem -- the drain line started with PVC but switched to copper and terminated inside the foundation instead of outside. He explained everything clearly and recommended replacing the entire line along with an A/C check-up.
We scheduled the work for the following Wednesday, and I specifically requested Alex again because of how friendly, professional, and knowledgeable he was. He arrived right on time, completed the work efficiently, and walked me through everything he did. He showed me the old copper line, explained how he extended the drain line to properly drain away from the foundation, and even rewrapped the outside piping during the A/C check-up. On top of that, he taught me how to clean the drain line to prevent future clogs.
Alex went above and beyond -- extremely friendly, professional, and thorough. I'm so grateful for the service I received. Comfort Solutions Heating & Cooling is now my go-to company for anything heating or cooling related.
Excellent service -- THANK YOU!!!

I highly recommend this company and tech Joseph Rayburn.

I called and was able to get a tech the same day. Technician Joseph Rayburn was the tech, he was very knowledgeable, polite, he was able to explain what was going on with my unit. He explained what I needed and he took care of the problem and had my service up and running in less than an hour.

Great Job!

It's not expected to be pleasant when your HVAC goes down and you begin the process of finding an installer, but in this case, it was pleasant. I asked for bids from four companies and within an hour, I received a proposal from Comfort Solutions that provided me four options with comprehensive detail on each. At the same time, their agent, Rachel called me to handle questions. When I told her my computer was down, she said, "I can be at your house in 15 minutes and we can use my iPad, if you'd like." She came over and was so informative, I couldn't believe it.
My brother is a retired HVAC person, but he lives in Detroit. He looked at the proposals and was greatly impressed with the detail and price (and the financing). He strongly urged me to go with Comfort without further ado.
Rachel and I scheduled the installation for the day after and that's when part two of this positive journey began. Right on time, the installers Jeremy and Gregg showed up. They couldn't have been more pleasant, more courteous, more efficient. Further, I expected them to take 8 hours to install and they were done in 4. The condensor, the air handler, the heat pump, everything was in place and working perfectly by the time lunchtime!
Needless to say, I can't recommend Comfort Solutions highly enough. My thanks to Rachel, Jeremy and Gregg and the entire Comfort Solutions team. Great job!!!

do not use this company. we bought a brand new home and the developer used this company to install the AC systems. we noticed immediately upon moving in that the system wasn't cooling properly. we called on saturday when the house was very hot and uncomfortable. the company told us we would have to pay an after hours fee to have the someone come out since our warranty only covers them to come out on week days. (so stupid). they sent a tech out who gas lighted me and said everything was fine and the reason the system wasn't cooling was because everyone in the city was running their AC and the power grid is overloaded (this has NOTHING to do with my ac not cooling properly.) we called another tech out when it completely stopped working over a weekend and he immediately noticed the system was completely wired incorrectly to only work at stage one (or half capacity). How did the first guy not notice this??? This also caused our electric bill to be $400 since it wasn't working efficiently. He rewired it and the following weekend it stopped working completely AGAIN. the tech that came out noticed a massive leak and the coil was broken. Of course they don't carry the coils in stock so it had to be ordered. We called to see if it had come in and it did, without any notice from the company. Had we not called I'm sure they would've never let us know it had come in. I frequently see comfort solution's service van at my neighbors' houses for days at a time, probably because their ac system was also installed incorrectly and they're having issues too. we had 4 nights of completely zero air conditioning, my newborn and toddler were down to their diapers and were sweating from the heat. We didn't even get offered temporary AC while it wasn't working. i would never trust this company to work on my AC system if we didn't have a warranty from our home builder. go with a different company, these folks will cause you more issues and headache. Zero stars.

Bought or home four years ago knowing a 2 system upgrade is required. Being that we purchased an older home we have many upgrades and projects to shuffle and have worked methodically through our list. During the past 4 years Comfort solutions have helped us maintain our current (1992) systems and patiently assisted us in keeping them going until we can do a full upgrade. I know the tech team shakes their heads when they see our address but to their credit they repair, patch, and advise. Short game is a challenge and they're up to the task every time. Diligent, honest, resourceful, and knowing that the long game is total replacement. It's nice in the madness or project planning, and working with multiple teams, that Comfort solutions always has a solution to our needs and exceptional service. Shout out to Alex for going the extra mile rain, shine, heat, or freezing cold. Service won't a