A Custom Murphy Bed Installation That Went Above and Beyond

When a customer in the Marble Falls, TX area reached out to us at DTS Allegiance about installing a custom Murphy bed, we knew right away this wasn't going to be a simple drop-and-go job. Custom Murphy beds are a different beast — they involve precise wall mounting, careful hardware alignment, and a level of attention to detail that can make or break how the finished piece looks and functions. We were excited to take it on.

The Challenge: A Complex Custom Build

Murphy beds in general require patience. A custom Murphy bed adds another layer of complexity — unique dimensions, non-standard hardware, and instructions that sometimes leave a little to be desired. Before we even arrived on-site, we quoted the job honestly based on what we knew about the project. Our goal, as always, was to give the customer a fair number they could count on.

What we didn't anticipate — and what no one could have — was that the shipment arrived missing some necessary parts. That's the kind of thing that can derail a project entirely if you're not prepared to adapt.

What We Did

Rather than stopping the job or asking the customer to reschedule, our team made a run to Home Depot to pick up what was needed and kept the work moving. No drama, no extra charges — just problem-solving.

Here's a breakdown of how the day went:

• Executed the full installation without cutting corners, putting full effort into every step of the build
• Made a supply run mid-project when parts were missing from the original shipment
• Worked 9+ hours to see the job through to completion — well beyond the original time estimate
• Honored the original quote despite the extended time on-site
• Hauled away an unexpected pallet that came with the delivery
• Cleaned up the workspace before leaving, so the home was in better shape than when we arrived

The finished Murphy bed came out beautifully — a clean, functional, and well-built piece that the customer can enjoy for years.

What the Customer Had to Say

These guys (brothers) were incredible. Would 100% recommend and re-hire. They quoted me on installing a custom Murphy Bed and went above and beyond in execution. --- Rainer from Marble Falls, TX

1. They executed a beautiful project. Didn't take short cuts and put 100% of their effort and energy into it.
2. They even went out of their way to do a Home Depot run when the project didn't arrive with the necessary parts.
3. The project took 9+ hours. They honored their original quote despite the 3+ above estimate they imagined it would take.
4. They hauled away the unexpected pallet that arrived with the shipment.
5. They cleaned up their workspace and left my home in better shape than when they showed up.

You will get your money's worth and can have faith they're trustworthy and respectful guys. --- Rainer from Marble Falls, TX

— Rainer, Google Review --- Rainer from Marble Falls, TX

Why This Project Stands Out to Us

Honestly, this is the kind of job that reminds us why we do what we do. Things don't always go according to plan — parts go missing, timelines stretch, unexpected complications come up. The measure of a good service provider isn't whether everything goes perfectly; it's how you handle it when it doesn't.

We didn't charge extra for the time. We didn't leave the customer with a pallet sitting in their living room. We didn't walk out the door with sawdust on the floor. We just did the job the right way, start to finish.

About DTS Allegiance

Based in Marble Falls, TX and serving the surrounding Texas Hill Country area, DTS Allegiance specializes in furniture assembly, Murphy bed installation, playground playset assembly, TV mounting, exercise equipment assembly, and WiFi troubleshooting. Our team brings over a decade of hands-on technical experience to every job, and we treat every home with the same care and respect we'd want in our own.

We're proud to hold a verified background check and carry a strong track record with customers — currently rated 4.9 out of 5 stars across 173 reviews. Whether the job takes two hours or nine, you can count on us to see it through.

If you have an assembly project on your hands — big, small, or somewhere in between — give us a call. We'd love to help.