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First Chicago Plumbing
Home Care & Success Stories
First Chicago Plumbing

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Since its inception, First Chicago Plumbing has been dedicated to providing exceptional home services to the local community. With a focus on residential plumbing solutions, the team at First Chicago Plumbing prides itself on delivering high-quality workmanship and outstanding customer care. Their extensive range of services includes everything from routine maintenance to emergency repairs, ensuring that homeowners can rely on them for all their plumbing needs. Committed to excellence and customer satisfaction, First Chicago Plumbing has established itself as a trusted name in the industry.
Benjamin W.
You're missing the point. I'm a customer, what on earth do I know about flushing water heaters?
You're a professional plumbing company. You are supposed to have the experience and the forethought. Ask the question: how old are the water heaters? Have they been flushed every year? If the answer is no, advise the customer against doing it, or warn them of the consequences. It's not that difficult.
Review from Yelp
Natalia T.
This is not a reputable company. It's a total scam. I found them due to great reviews but it looks like most reviews are several years old and this company changed . I called them when my basement toilet had water on the floor. Unfortunately these guys were available sooner and I went with them. Turns out they send some subcontractors/ some guys to your home having no idea who they are. They sent to me a 20 y old guy having no proper equipment or expertise. He had no idea what he was doing . He charged $850 for rooting the main drain only(usually $200-$350). And the total bill was well over 1000. He didn't even have camera. When I called them they said they were sending "a crew with camera" but this guy didn't have it. And he was alone and inexperienced . I had to hire another company next day because this dude made the problem worse and toilet began to backing out all sewage from the house after he left! He tried to clear a clog going through a toilet and making 4 turns while another company said he should have accessed it from another drain pipe that was accessible right there . The other company (Mudden Sewer) changed $350 for rooting main drain again WITH CAMERA and diagnosed all my drainage WITH CAMERAS. They also properly cleaned a lot more debris and managed to stop my downstairs toilet from backing up right away. Mudden specialist said : "never heard of this company" and "He didn't know what he was doing, maybe that's their "first year" in Chicago?"
Update: the company tried to contact me on YELP to disclose my identity to them so they can continue to harass me. I already told them the day after their service that I wasted over $1000 paying them and that all the work was redone by a reputable company. They offered no refunds. Now these Alina contacts me asking questions to be able to find out "invoice number" to locate where I live .. No thanks. You didn't offer a refund and I don't want your services again.
Review from Yelp
Dan G.
Inquired about getting a new thermopile installed for my water heater (I already had the part). Was quoted a price of $700. Another company (on yelp) did it for $300.
Review from Yelp
E N.
Great company. Always timely and great quality. Have used them for several projects around my home.
Review from Yelp
Jay A.
First Chicago did a fantastic job with replacing my dead tankless water heater. Eugene and everyone were very flexible and understanding in working with us to get necessary approval from our HOA, and managed to have our new heater installed and running less than 24 hours after we got approval.
Review from Yelp
Peter L.
Today's my fifth day since Eugene came over to my high-rise condo and replaced my refrigerator line water valve. So far, so good. The water valve looks to be high quality.
Review from Yelp
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May 14, 2026