Roland and his team did a great job for me on two occasions now. I would have home come again! He even caught a problem w one of my trees. So grateful!

We have used HCTT twice with excellent results. They are super responsive and know their stuff too. They have trimmed trees expertly and removed unwanted surface roots from two trees in our front yard. Roland (owner) is a pleasure to work with and I highly recommend this business.

I am not happy with this company. I feel like I was baited and switched. They came to my house and quoted $450 to plant 2 pecan trees I purchased and had on site and later tried to upcharge it to well over $1000 after he neglected to bring the jackhammer I told him he would need and after he found out I was doctor. Let me clarify this- I told him BEFORE the quote that there was bedrock in my back yard that needed a jackhammer and he said he would bring the right equipment.

The guy came back the next day. I had to go to work so I told him to send me pictures. He told me he planted the first tree "shallow" and that was when I found out HE DIDN'T BRING A JACKHAMMER, and just planted my 12 foot tall tree into the rock. I asked him why he would plant it so shallow when he told me they dig a hole twice the size of the root ball. He said it would be 'a little bit more cost' since they also ran into rock in the 2nd hole as well. I was expecting they would try to charge $225 for having to 'replant' the first tree (which would not have been the case if they had the equipment they claimed to have).
I had to be at work the next day as well and had them send me pictures since the had the jackhammer now, hours go by and they send me a picture where they dug 3 feet into the rock, instead of trying a different area close by which would have made sense. I attached the picture he sent me- to dig that long in the same spot is INSANE.
I told him to leave the jackhammer and I'll dig the hole myself when I get home from work. I dug a narrow deep 'tester' hole 2 & 1/2 feet away and there was great dirt there. I dug the same size hole there myself- plenty of dirt and sparse rocks. It took me 2 hours to dig the hole and jackhammer the bedrock sections out.
I found out- after they left- that they broke the strawberry tower in my garden and didn't tell me, they tucked the broken pieces to the side of my raised garden bed. I told them to take the stakes from the older previously planted trees in my yard near the fence and instead they ripped out the ones supporting my garden's drip irrigation system and strawberries.
They also cleaned the dirt from their hands or equipment in a tall bucket that I was collecting rain water in for my rain barrel in my garden. I shouldn't have to explain to not do that and they literally had my garden hose right there. Oh! And they compacted a 3 foot radius of dirt on my grass instead of putting the dirt into a wheel barrel or even in the huge nursery plastic pots I had out in the open. I had to go out and scrape the clumps of dirt and rock off of my nice well cared for grass.

At one point he said he never had anyone so picky about their trees- I said I'm going by WHAT YOU TOLD ME YOU DO. You said you dig the hole twice the size of the root ball (which they didn't at first) and put in 3 stakes (which they only did 2 at first)! You asked me to provide the soil- why would you expect me to want rocky dirt put back in the hole when I bought enough dirt for both of the trees? Why would you try to put only 2 stakes on a 12 foot tall tree in TEXAS knowing the storms we get here? Were they just cutting corners? This is basic stuff.

When he said he would have to charge me "over $1000", I did a double take. This is so unethical. He said he knew he "underquoted" me to begin with. I guess I fell for the old bait and switch. I'm not sure if this common in the tree industry, but don't have them plant trees for you. Maybe they are good at trimming.
Next time, I'm just going to do it all myself like I did with my other small trees and rose bushes.

What a waste to pay them $900 for me to plant my own tree. This may have been what a professional tree planting company would have charged me- which is fine, I think it is so shady to secure the job with a low quote, then not bring equipment so you can more than double charge for labor to dig for hours 3 feet down into solid rock. Do yourself a favor and just rent a jackhammer and plant your own tree. It's actually not that hard if you use common sense.

They appear to do a good job with tree trimming, but after what they did here, I'll be going elsewhere for that. This was so bad it's almost funny. I'm curious if the guys that came to my house are the owners.This was so unreal, and this company has 160 reviews with 5 stars. How? Their google reviews are unfortunately from a long time ago and look fake in hindsight.

Had to find a new Tree Trimming company since my old time one went out of business. Called HCTT and Roland came out and gave me a bid. He is a kind and professional young man and all by himself did a great job on our 33 year old Arizona Ash trees.

I highly recommend him.

Jack.

Outstanding service, speed and quality - the price may seem high but you will not regret it. Highly recommended.

These guys were awesome did what I wanted. Very nice and cleaned up all the debris I would use them again