A Stunning Roofing Transformation
At Summit Roofing, we understand that a roof is more than just a structure—it’s a vital component of your home that ensures safety and adds to its aesthetic appeal. Recently, we had the privilege of working with Cathleen Reynolds, who reached out to us after experiencing hail damage to her roof. Cathleen’s friend had glowing recommendations about our services, and we were eager to help her with this important project.
The Challenge: Hail Damage
After a severe hailstorm, Cathleen's roof was in dire need of repair. She was overwhelmed by the damage and unsure of the next steps to take. Having previously dealt with inadequate roof replacements that left them with lingering debris, Cathleen was particularly concerned about how the clean-up would be managed. Her main challenge was to find a trustworthy roofing contractor who could guide her through the insurance claims process and provide top-notch service.
Our Approach: Personalized Service
Upon reaching out, Cathleen was connected with our sales representative, Trey Jones. From their very first interaction, it was clear to Cathleen that Trey was not only knowledgeable but also sincere. He took the time to explain the entire process, which included assessing the roof’s condition alongside Cathleen’s insurance adjuster.
Trey walked through each detail, ensuring Cathleen understood her options. When it came time for the insurance claim, Trey was proactive in assisting, making sure Cathleen felt fully supported. His dedication quickly built her confidence in our team.
The Roofing Transformation
Once we secured the contract, the fun part began! Cathleen had the liberty to choose shingles that would complement the overall look of her house. Our crew got to work, replacing the damaged materials and enhancing the roof's features. Notably, we added a solar attic fan, which Cathleen is excited to see impact her energy bills during the hot Texas summers.
We made it a priority to ensure that the clean-up was as thorough as the installation itself. Cathleen's past experiences with rooftop work had left her wary of stray nails. We're proud to report that after completing the job, Cathleen found only two nails—a testament to our meticulous clean-up process.
“I am so impressed with Summit roofing and the job they did. They even offer a yearly free inspection and 'tune-up' of the roof. The drip edge around the roof trim looks sharp, and all my vents were painted to match the roof. I love the color and upgrades of shingles.” – Cathleen Reynolds --- Homeowner
The Results: Happy Homeowner, Beautiful Roof
The outcome of this project was nothing short of spectacular. Cathleen expressed her delight not only in the appearance of her new roof but also in our efforts to resolve her chimney chase and flue issues. When her insurance balked at covering the costs, we advocated on her behalf, securing a substantial portion of the funds needed for the replacements.
In conclusion, this roofing project exemplifies what Summit Roofing stands for: integrity, quality, and customer satisfaction. We are thrilled to have left Cathleen with a durable, beautiful roof that not only enhances her home’s curb appeal but also provides added energy efficiency.
If you’re facing roofing challenges or considering a new installation, don’t hesitate to contact our team at Summit Roofing. Let us enhance the safety and style of your home with our dedicated roofing services in Round Rock, TX!
