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Since its inception, Superior Rooter has been dedicated to delivering exceptional septic system services, plumbing, and contracting solutions to the Northlake community and surrounding areas. With a focus on quality workmanship and customer satisfaction, Superior Rooter has built a reputation for reliability and expertise in handling a wide range of home service needs. Committed to excellence and personalized service, the team ensures that every project is completed efficiently and meets the highest industry standards. Whether it's routine maintenance or emergency repairs, Superior Rooter is your trusted partner for all your plumbing and sept...
Marsha T.
Very pleased with services! After recent flooding, I contacted Superior as a new client for help to assess my situation. Even though they were busy they found a way to fit me in right away. Immediate concerns were identified and addressed (new water heater and replacement for failed primary sump pump). My technician Jimmy was great to work with. He explained everything clearly - I really appreciated that. He also offered an action plan and provided a very fair estimate for drain tile, which will be a future project. Highly recommend!
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Matthew C.
Jimmy came out for the building, we had a mainline clog and was able to clear it and explain everything that happened. Pricing was great - would highly recommend
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Jisela L.
Ok,5
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Jennifer O.
A job that would take a full crew a day or two ended up taking over a month. They didn't cover anything when they started work and left drywall and plaster dust everywhere and all over everything- that isn't the best part. It literally rained in my apartment on 3 occasions from shoddy work. Like literal water falling from the ceiling. I had to turn off the building water myself one time because they were gone to prevent further damage. They damaged a light fixture and a doorway threshold not to mention drywall and wood damage throughout the unit and the living room television from one of rainstorms. They also did not insulate the cold water pipe to prevent condensation so there was more damage on the floor from water dripping from that. It's a couple months later and there are still many linear feet of exposed pipe. I can hear everything my neighbors do and I'm sure they can hear everything I'm doing. Oh, they also called the city to turn off the water at the main (which the city broke as a result) leaving me and my neighbors without water for 2 days. Not sure why the city needed to turn off the water since I, a lay person, was able to do it in the building. Absolutely, would NOT recommend.
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Steven S.
Had 3 toilets replaced in one go, 10/10 would do it again.
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Lisette M.
The plumber was so friendly and kind. Jimmy was on point with his work and answered any questions I had. He went above and beyond his call of duty! I was so satisfied and pleased with his job performance! I would definitely call this company again with no hesitation!
Review from Google
May 14, 2026