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TropiCool AC & Heating
Home Care & Success Stories
TropiCool AC & Heating
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TropiCool AC & Heating is a family-owned and operated HVAC company dedicated to providing reliable heating and cooling services with a strong focus on honesty, integrity, and customer satisfaction. Based in Chandler, Arizona, the company serves homeowners throughout the Greater Phoenix area, offering air conditioning repair, furnace repair, HVAC maintenance, system replacements, thermostat services, and complete heating and cooling installations. Built on years of hands-on industry experience, TropiCool has earned a growing reputation for delivering fast, dependable service while helping customers stay comfortable through Arizonaās demanding ...
Andrew N.
Edit: as stated, I didn't use this company. I was bombarded by the marketing company they hired to send endless text messages. I reached out to Brady and instead of listening to me about the incessant texting, he just told be it wasn't fair to criticize him for trying to grow his customer base. He cares more about his bottom line than being a productive member of the Phoenix community.<br><br>I've left plenty of five star reviews for companies that care about their customers and not about getting a quick payout.<br><br>They used an auto-marketing service that data harvested to get my number for a property I rented but linked my number to the home owner. Endless pestering text messages.<br><br>I'd recommend they do good work and build a local word of mouth client base instead of buying people's personal data from shady online companies.
Review from Google
Zhongyu Q.
Not recommending Tropicool based on my experience:<br>- My Amana AC, installed by Tropicool last year, stopped cooling properly in March.<br>- The installer came multiple times but never resolved the issue.<br>- Follow-ups were ignored, and in the last contact I was told further work would not be covered under the labor warranty, and he mentioned his attorney regarding potential online reviews.<br>- Another HVAC company fixed the problem in one visit: adjusted control board settings and added refrigerant (no leak detected).<br>- I had to pay out of pocket for a system still under labor warranty. I recommend others carefully consider post-install service and warranty support before choosing this company.
Review from Google
Aleksey Y.
TropiCool AC & Heating is the best HVAC company in the greater phoenix area. Brady is honest and chill and very knowledgeable. He communicated the expectations up front, and the pros and cons of the different materials and products. They got the job done on schedule and on budget. Highly recommend!
Review from Google
Jesse A.
Removed original review as to not punish the technicians who Iāve heard are incredible. Customer service team needs some work, though.
Review from Thumbtack
Larami R.
Brady was very thorough and gave me a lot of good points that I very much appreciated.
Review from Thumbtack
Matthew C.
Brady was great to deal with. Professional and prompt communication. He diagnosed and fixed heating problem without delay. You can tell when you talk to him that he is a true professional and trustworthy. Fair and up-front pricing. An easy choice for all of your heating and cooling needs.
Review from Thumbtack
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Jan 29, 2026
Jan 29, 2026