Transforming a Clogged Storm Drain

At Zoom Drain, we are dedicated to tackling even the most stubborn drain issues, providing our customers with reliable and efficient solutions. Recently, our team had the opportunity to transform the storm drain situation for a customer in Plantation, FL, and we couldn't be prouder of the outcome.

The Challenge: A Long-Standing Problem

When John Steinbauer, a retired Air Force Lieutenant Colonel, reached out to us, he shared a long-standing issue with his storm drain that dated back to 2009. Previous service providers had assessed the problem and incorrectly diagnosed it as a French drain that required a costly replacement. With a skeptical but hopeful attitude, John sought our expertise to finally resolve the persistent problem.

Our Investigation and Solution

Upon arrival, our technician Mario quickly identified that the storm drain was not a French drain as previously suggested. Instead, after digging out the clogged intake, he discovered that the drain fed into a 6-inch pipe running 150 feet underground to a lake at the back of John's property.

"Other service companies had looked at it and said it was a French drain that had to be replaced for $$$. Mario figured it out quickly..." - John Steinbauer --- Homeowner

As the job progressed, our supervisor Rick conducted a thorough inspection and found that the pipe was completely blocked by large tree roots encroaching from the end. Demonstrating dedication to providing outstanding service, Rick even got in the water to excavate the area and pinpoint the root blockage.

The Transformation

With our advanced equipment and the right approach, we utilized hydro-jetting to clear the pipes and remove the roots effectively. This method not only ensures that the drain opens up but also preserves the integrity of the surrounding infrastructure.

After the job was completed, we restored proper flow, allowing for efficient drainage which John had been missing for years. He was thrilled with the result and the expertise we brought to the job.

Customer Satisfaction

John was so impressed with the service he received that he took the time to express his gratitude in a glowing review. He praised not only our technicians but also our office manager Lisa, who ensured prompt and consistent communication throughout the process:

"When you have excellent office staff like Lisa, coupled with outstanding maintenance, you have a great company. I highly recommend Zoom Drain to anyone who has any type of drain problem, they are honest, fair, and reasonably priced." - John Steinbauer --- Homeowner

Conclusion

At Zoom Drain, we pride ourselves on delivering expert drain cleaning and plumbing solutions for all types of drainage problems. Our dedicated team is always prepared to tackle challenges head-on and restore your peace of mind. If you're facing issues with your drains, don’t hesitate to reach out. We're here to help you get your drainage system back on track and flowing smoothly!

For more information or to schedule a service, contact us today!