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1st Choice Custom Homes and Remodel ATL
Home Care & Success Stories
1st Choice Custom Homes and Remodel ATL
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Merrill D.
Really disappointed in my experience with 1st Choice Remodeling. No one showed up for my first estimate and when I called to inquire, the representative said my appointment had never been added to the schedule, even though the appointment was confirmed to me via phone. I was asked to schedule a second appointment, which created a week's delay. A representative called to cancel my second appointment just a few hours before the appointment and I was asked to schedule a third appointment.
After receiving my estimate from Dell, I responded via email (as instructed) to inquire about adjusting two items. Per Fairrah's request, I provided times when I was available to speak via phone, but I received no email response or phone call. After a few days, I again emailed Fairrah asking when to expect a phone call and was given a date. No one ever called.
While my master bath remodel is a smaller project (just over $12,000 estimate), I would expect to receive better service from a company that came with glowing reviews. It's frustrating that I wasted so much time trying to work with a company that did not value my project.
Review from Google
Monique H.
Canāt say enough about 1st Choice. The attention to detail is incredible. They did some cosmetic changes on our kitchen a year ago and we just had them come back to do a full gut on our bathroom moving plumbing and electrical. We are so happy with the end product of both! Theyāre super respectful of our space and treated our home like their own covering up furniture every morning and cleaning the floors every night. Highly recommend all around.
Review from Google
jmflatt
Dealing with a remodel, and contractors in general, is a pain. Having said that, Dell and Juan were amazing! I'd welcome Juan back to do work on my home anytime. Juan is conscientious, detailed, and demonstrated fine craftsmanship in remodeling our kitchen and bath. The best thing about working with Dell, is that he is a man of character and integrity. Not only was he available, made great recommendations, and executed within our timeline, but he went out of his way to ensure I was satisfied and the work was completed to my expectations. They are not the cheapest, but you get what you pay for!
Review from Google
Nina M.
Dell and his team helped us with a substantial remodel of our condo, including gutting and completely rebuilding our kitchen and bathroom, putting up new dry wall throughout, and restoring hardwood floors. To say that we were extremely nervous about the reno walking into it would be an understatement, but Dell and his team made us feel more comfortable with the process. They ended up doing a fabulous job, and we honestly could not be happier with the result. Dell is fantastic to deal with (honest, nice, on time, respectful, etc.), and his foreman Juan is extremely skilled. We threw some random projects at them with little guidance, and they consistently exceeded our expectations. We would recommend Dell and his team to everyone we know.
Review from Google
Kamisha T.
They did an amazing job on our bathroom remodel!!!
Great customer service and very nice workers.
Review from Google
Joseph T.
Thank you Fairrah and the 1st Choice Team. We used 1st Choice on our bathroom remodel after our original contractor totaled destroyed our bathroom remodel. 1st Choice team fixed all the issues and created our dream bathroom.
If I could give them 6 starts i would.
We will be using them for our kitchen remodel next year.
Review from Google
May 14, 2026