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2 Sons Plumbing, Sewer, Septic, Electric, Heating & Air
Home Care & Success Stories
2 Sons Plumbing, Sewer, Septic, Electric, Heating & Air
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Sitong L.
I initially hired this company to address a leak in my water service line. Due to repeated misdiagnosis and unsuccessful repair attempts, the work ultimately escalated into a full water service line replacement, resulting in a final cost far higher than what I had initially expected. While the replacement is now completed and functioning, the overall experience was frustrating and poorly managed.
From the start, pricing and expectations were unclear. I was told repair costs couldnāt be determined until excavation, yet on the day of workābefore anything beganāI was asked to sign for a high fixed repair price based on assumptions that were never discussed during the estimate.
The first repair attempt failed, and the leak clearly continued. No further investigation was done, I was required to pay in full, and I was told a discount would only apply if I committed to a full water service line replacement the same day, before the issue was properly resolved.
After paying for a second leak detection myself, the original leak was confirmed to still be present. Management involvement was requested but delayed, and during a follow-up visit I was asked to sign a new agreement stating the work was only a ārepair attemptā with no warranty, despite the original repair being sold as warrantied.
I later proceeded with the water service line replacement based on specific assurances about the final cost, but the estimate I received did not align with those assurances. Throughout the process, I had to make multiple phone calls and send repeated emails over several days just to get responses.
While the final replacement works, the lack of technical competence, shifting pricing and warranty terms, and consistently poor communication made this an unnecessarily stressful experience. I would not use this company again.
Review from Google
DyAndreye W.
Carey and Mycha came over to do some plumbing work at my residence and did an amazing job from beginning to end.
I appreciate the great communication and great service and it was done in a timely fashion. Thank you for the service & I look forward to doing business with you again!
Review from Google
Aditya B.
Marcos and Cole were fantastic! I was dealing with a pipe break, water pooling mitigation situation and they were able to come in and fix the broken pipe issue, and restore water supply to home.
The home was undergoing dehumidification and the environment was warm and toasty - despite that, they were friendly, professional and got the job done. Highly recommend - scheduling, logistics, timelines was seamless too.
Michelle R.
Dave did a wonderful job for us. He explained what was happening and what he was doing. Then explained everything that needed to be done even took the time to measure to tell us whether or not our rose needed to be moved before the major work.
Review from Google
Tanya H.
Dave from 2 Sons Plumbing was fantastic! He arrived on time, quickly diagnosed the issues and turned out nothing needed to be fixed so was honest about that. And thatās appreciated! Very professional and Excellent communication! I will definitely be using 2 Sons Plumbing again for any plumbing needs and also I have already recommended to my parents! I will also be Highly recommending to my friends, family and acquaintances!
Jeff L.
This is my third time using these guys. This is probably now my favorite vendor of all time. Their system is so well put together that they text and email me confirmations, estimated arrival time, updates, and then I get a personal friendly call from their staff as well..
Carey, who came out to our site to replace the toilet at my coffee shop, was super polite, cleaned up after himself, and was courteous.
Not the cheapest plumber in town, but you know what youāre going to get and itās done right.
Review from Google
Review from Google
Review from Google
May 16, 2026