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At 5 Star HVAC Contractors, our mission is to provide dependable heating, cooling, and indoor comfort solutions backed by professionalism, quality workmanship, and outstanding customer service. We understand how important a reliable HVAC system is for maintaining comfort, safety, and energy efficiency throughout the year, which is why we are committed to delivering responsive service and long-lasting solutions for both residential and commercial customers. Our team takes pride in helping homeowners and businesses stay comfortable during every season by providing expert HVAC services tailored to each propertyās unique needs. With years of han...
Marcell S.
5Star HVAC came through when we needed them the most: in the middle of a winter storm. They were attentive, professional, and timely. The tech that came to fix our heat was able to solve the problem. I absolutely recommend their work!
Review from Google
Ruth R.
Pedro and Steven did a gateway jib getting our heat unit up and running. They took time to troubleshoot the problem to come up to the best solution. I felt they were fair and reasonable.
Review from Google
Mrs L.
Our heater died the night before the freeze. We called 5 Star and had a new unit installed just in time for the afternoonās freezing temperatures. Fast and friendly serviceāwe couldnāt have asked for more!
Review from Google
WD
The first big winter storm hit temperature is dropped and my heat pump wasnāt keeping up. I called C & S Friday afternoon. They scheduled an appointment for Monday afternoon. Then Saturday, their service department called and walked me through resetting my thermostats to turn on the emergency heat. This worked wonders. As promised, two technicians arrived Monday early afternoon and made permanent repairs to my heat pump units itās still cold, but the house is warm. I couldnāt ask for better service. This was Definitely 5 star service. and would recommend them to everyone. Thanks, C&S!
Victor
Iāve worked with 5 Star HVAC on two occasions, and I want to share my experience so others can make an informed decision.
The first time was in November 2024. They diagnosed my unit and recommended a full evaporator coil replacement. I paid approximately $3,200 for the job. In hindsight, I wish I had gotten a second opinion. That part is on me.
Fast forward to January 2026, when my HVAC unit stopped working again. I called 5 Star and they were responsive and arrived promptly. The technician, Rick, entered my home at 12:34 pm and left at 12:51 pm. Based on my camera timestamps, he was onsite for about 17 minutes total, including initial setup. His diagnosis was that the heat strip needed to be completely replaced.
The following day, I received a quote for $1,237.55.
At that point, my instincts kicked in. Even assuming Rick is the Michael Jordan of HVAC repair, it was hard to understand how such a major conclusion could be reached after such a brief inspection. HVAC systems are complex, with many components and variables, and it seemed reasonable that a more thorough diagnostic process would take additional time.
I decided to get a second opinion and contacted another HVAC company that came highly recommended. They spent roughly 45 minutes performing detailed testing. How do I know? Because I was present in the attic with them the entire time, watching the process and asking questions. Their conclusion was that the issue was a faulty contactor. The repair, including parts, cost less than a quarter of what I was quoted by 5 Star.
I recognize that 5 Star has many positive reviews, and that may reflect other customersā experiences. This review is simply an honest account of mine. I encourage others to trust their judgment, ask questions, and consider getting second opinions when faced with major repair recommendations.
Review from Google
Jennifer W.
We are so pleased with not only the quick response, the excellent customer service. I cannot recommend this company enough! Thank you for such amazing service.
Review from Google
Review from Google
May 13, 2026