Arnold had come out a month and a half ago to quote us on getting a store bought water softener and loop installed. I had another plumber out to quote me a few days earlier but didn't seem quite as knowledgeable and was only comfortable with adding the loop, so he wouldn't do the full install.
I had to wait for our tax return to come in, so it was good the quote didn't have a 30 day time limit on it. There was also a little added demolition work that had to be added on, but he didn't deviate from the original quote. Also we took advantage of the yelp voucher to get a little extra savings.
He called before he was on his way and was out with 4 guys, one being his son. Everyone was very professional and the job didn't take nearly as long as I had expected. All the work was exceptionally done and I feel good about the quality of work. He also made sure to clean everything up and do a leak check before leaving. I will be calling him again the next time we need something done!

About 9:00 last night I notice water marks on the inside of a closet wall, and upon heading up to the attic I verify the almost 20 year old hot water heater leaking a slow drip that had rusted through the pan, time to replace it and the next morning at 7:30 I start calling Yelp 5 star plumbers.

The first one had someone answering his phone who said he wouldn't do estimates over the phone; she was just scheduling appointments the earliest of which was later that afternoon. At the risk of sounding arrogant, I'll just say that I live in a pretty nice house in a pretty nice neighborhood, and prefer to get ball park figures via the phone because I can't stand it when people "price to the neighborhood" and I have to send them packing and get another person out for a quote. Since this was kind of urgent, I passed on the quote as I didn't have time to get multiple people out with this issue.

Next I called Arnold who answered his own phone, a good start. He said he needed to get more info to give an estimate 1) What size water heater 2) Gas or electric 3) location (which was in the attic of a 2 story house). From that he told me it would be $1060 for the heater, replacement parts and install labor, because he would need extra help to get old one out and the new one up the stairs and in to the attic (made sense). Having paid just short of that in the past from a big box store - for a water heater plus installation in an easy access area this seemed reasonable. He qualified it and said he could not guarantee that price until he took a look at the exact location and situation, but would let me know once he got there. Fair enough, I get that and appreciate people being up front.

He said he could be out by about 1:00, at 12:40 he called me and said he would be there in 20 minutes. He took a look at the old heater and location - and said it would be the same price he said on the phone (how about that - no neighborhood upsell price). By about 4:45 they had the old one out and the new one in, the work all appears to be of good quality.

And one more thing, the guy is pretty considerate and respectful of your home. They wore covers over their work boots so as not to get the floor dirty, he used old blankets to put the old water heater on when they pulled it out so as not to scratch the wood floors. They cleaned up everything when they we're done. Literally the cleaning lady had been there that morning and when my wife came home from work she could not tell anyone had been up in the attic from insulation, dust or other debris left around hall or stairway.

I was freaking out because there was water coming out of one wall that shares a wall with a bathroom. Mike came in and he immediately put me at ease. He did the job fast and very effeciantly. I would recommend this company to anyone. In this day and age, you sometimes get people that want to rip you off. This company is honest and fair with their dealing. Thanks Mike! for ALL of your help.

Arnold came over and took care of my sink problems ASAP. Friendly, fast and affordable. I would highly recommend ADP for any plumbing job.

Arnold is the best. I love that I have a plumber I can recommend to friends now, and that I don't have to be terrified when we have a plumbing issue. We called Arnold out to our old rental when we had a water leak that was resulting in a huge water bill. He showed up the same day, did not charge me for working late, and found our leak - a previous Septic Tank company had turned on an exterior faucet that was leading out to a pipe in the far corner of the yard. Arnold turned off the faucet and did not even charge me for the trip or his time. I could not have been happier with his service and friendliness. When we bought our house, Arnold's card was one of the first that I added to our fridge. I'm not looking forward to the day when we need to use it, but at least I know we have found someone who will take care of us.

Like everyone's saying, Arnold is great. I found him via Yelp around dinnertime last night - my mom's kitchen faucet handle came off and the fixture was spewing hot water straight up like a crazed fire hydrant - NOT the time you want to be looking for a plumber! She'd called another service but they had too many emergencies going, so I tried one nearby and got a machine.

Since it was after 5 I thought for sure it would be super expensive, but I noticed the business hours for "A Deal" were 8 to 8 so I called them and Arnold arrived shortly. He got the problem under control within a couple of minutes, replaced the broken parts and simplified the screwy valve setup, and it was so much cheaper than I expected. He's a genuinely nice guy who cares about doing a good job for his customers. I'll recommend A Deal to everyone going forward.