I found this company which has A rating on Angie's list and they are the first one to respond. However, that is only good thing came out of it. I was deathly afraid of being ripped off. I should've not relied just on Angie's list but read all comments on yelp before calling them. Now I found out there are at least two people on yelp complaining about their pricing tactic. One complained about being charged 4 times more than other AC companies would have! The other complained about installing a thermostat that required drilling one hole and hooking up the wires was $200!

My AC was blowing warm air not cold air. The technician seemed to think it's capacitor issue as he focused on the capacitor right after he arrived. It took him less than 10 minutes as he opened the case, took out the wire then hooked the old capacitor to his tool and declared it dead. He then said he will replace the broken one with two new capacitors. He said they would last longer! He charged me: 1/ One AmRad 80 mfd USA2229 for $208, 2/ One AmRad
5 mfd for $113. That is a total $321 for two parts. 3/ Diagnosis charge for $74. Final Total is $395. I found out that competitors would charge $165 for part and labor total to replace just one capacitor for the old one and would wave or reduce the diagnostic charge. Quick price checks on those parts shows that they cost about $100 or less for both new capacitors. I understand that they have to mark up their prices because they carry them on their truck but I expect they are reasonably priced. I was charged a total of $395 for capacitors replacement that took less than 30 minute. I was overcharged a lot, near triple what I would've been charged by competitors. Another yelp user said the he was charged 4 times more than other AC companies would have. $286.00 for a dual capacitor repair! Mine is even more. The tech didn't give me choices or inform me about pricing difference between using one capacitor or two capacitors. The small one which is totally unnecessary cost less than $30 but they charged $113. I did call David from customer service and he said the tech should've given me a discount for using both capacitors then he said he would refund $29 for the bigger one but not the small one. Then I requested to talk to the boss named Gregg and he said that his prices are right, the tech did an extra step of "programming" the thermostat, justify that their service is like shopping at Nordstrom vs. Macys and bragging about great service and warranty coverage, and they charged me according to their book..etc. Frankly, I don't feel like I shopped at Nordstrom because I could get the same service and parts from other competitors out there for much less. Nordstrom would offer great service by carrying high end stuffs and trying to make customers happy if they are not satisfy. That's why they can charge higher price than Macys. Macys is just fine to me because of their price and quality!

The charges are excessive which is exceed a normal, usual, reasonable price when comparing to other top competitors which also have high rating on Angie's list or Yelp. They tried to rip me off for two capacitors instead of one, did not inform me about the price difference between using one or two, did not give me a choice about using one capacitor or two capacitors but just saying that they "will last longer"! The boss Gregg seems over confident about his price is right and bragging about providing great service and being long in the service (his company actually do more than just AC alone). I think great service combines everything such as quality, reasonable pricing, expertise, warranty...etc) I would not use them again or never recommend them to anyone!

Clarification about the so called extra "programming" the thermostat: the tech replaced the capacitors and asked me to turn on the AC to see if it was fixed. The condenser fan kicked on and was running. I went back into my house getting the credit card to pay. I ran downstairs then met him at the entrance. He asked me why the fan was off or if I did anything with the AC? I said I didn't do anything. He then asked to look at the thermostat. He discovered that the there was nothing wrong, the AC and fan was turned off according to the setting temperature. The thermostat clock was flashing because I turned off the AC switch which located near the compressor when the problem occurred so it reset the clock. He then set the clock and I adjusted the day to a correct day of the week. The 4 period of (wake, leave, return and sleep) programming are still there and did not require any correction.

The tech also quoted me for:
-Replacing the 2pl contactor $125
-Cleaning the condenser $41

Excellent! I called at 4:00 pm and they had a technician out by 4:45. Technician was courteous, professional, and quick. Pricing was competitive!

I have windows that are leaking and was referred to A-Plus by a neighbor. I spoke to a nice lady named Debbie who set up an appointment for an estimate. She even called back later in the week to confirm. But when the time for the appointment passed and no one showed up, I called the company. They said someone or the estimator would call right back. No one ever did. Disappointing.

I always try to use local businesses, and I know a lot of people who have used a plus in the past. I called them because I need some plumbing done, and the person they got me in touch with came out and was really the best possible plumber I could get for the job that had to be done. I highly recommend this company to anyone whether it's air conditioning, heating, or handyman work. Plus, they are people you can trust there's a reason they've been around for over 25 years at least.

Had a great experience with A-Plus. Kevin was on time and performed the requested work quickly, while still taking the time to make sure everything was done properly. Every part of my experience, from talking to the dispatcher and arranging my appointment to having the work done, was handled pleasantly and professionally.

I picked A-Plus because they're local and because of their high Google rating; now I see why they have that rating.

Very good customer service. Called and left a message on Sunday evening, had A/C repair tech in home by 11 Monday morning. Had A/C working within 2 hours. Got follow-up call from company making sure we had good service. Technician did not try to 'up-sale" us on anything.

We will do business again with A-Plus!