I had an appointment scheduled between 12:00-2:00. They said they'd give a headsup call when they're 30 minutes out letting me know they're on their way.

I received a call whilst driving to my home at 11:14 saying "hi, we have an appointment between 12:00 and 2:00, if for some reason this appointment is no longer valid please call or text immediately, otherwise, I'm about 30 minutes out. See you shortly."

Ok, no worries a few minutes early, but I'm on my way home and will be there faster than 30 minutes. No need to call back, he said if the appointment is invalid. It's definitely a valid appointment and I'm driving, so full speed ahead.

I arrive in just about twenty minutes. I walk up to my door and notice there is a card in my door. The estimator had already come and gone. I call the number back, it's 11:40 and the estimater say's "let me call you back in 5 minutes." Only called back hours later after I contacted the home office.

First impressions are everything... I'm sure you'll do fine without me... but I too will do just fine without you.

Around February 2020, my next-door neighbor and I noticed gnawing, scratching, and running noises in our ceilings and walls. Live traps confirmed that it was rats.
We contacted the condominium management company, who contracted with ABC to control the pests. Different strategies were tried, including trapping, baits, plugging holes in the building exterior, smoke tests, and some exterior remodeling work. The strategies would work for one to several months and then the rats would return. It is coming up on two years now, and ABC still has not been able to come up with a permanent solution.
The folks there seem to be nice but are not very timely in their responsiveness; I do not know how much of that is due to working with/through our condo management company. I would give ABC Home & Commercial Services a B for effort, and a D for finding a permanent solution.

ABC Home and Commercial Services Houston DO NOT stand behind the services that they provide (and talk you in to) and they lie and twist the events of happenings to get out of trouble!
They show no evidence, just a lot of talk.
All is good when things are working but the second something goes wrong, the tone changes.
I will NEVER have anything to do with them again!
On top of that they are one of the more expensive companies out there! They even admit to that in the initial meeting with them, but they claim they would always stand behind their services and make things right. What a joke!

I worked with these guys for years and some of their employees were the original ones that put in my spa. I requested that they come out and do a thorough check out of my spot for the coming winter season. They sent out the smart A kid. That did about half the job. When I called and complained they sent him out again and he was a total jerk to me the whole time. He personally insulted my house and my neighborhood which was Travis Heights (my small home is now worth over $1 million) just because he personally didn't like it. He messed up the controls on my spa so it would not be available to us through the holidays. The spa did run prior to that but not as it was supposed to. When I complained about it they just dropped me. They utterly supported the little arrogant a and supported him and insulting me, my home and the Travis Heights neighborhood. Furthermore, a couple years previously I asked them if I should do thousands of dollars worth of upgrades on the spa, and understand I've known these people for 25 years, and been a good customer. They advised me that it was a good idea to do the upgrades, which came to thousands and thousands of dollars. And then very soon there after I'm getting feedback that they can't get parts for this anymore and they can't get parts for that anymore and they're reluctant to come out and fix anything. I go to another few more honest spa repair guys and and I was told by multiple techs that I never should've done the upgrades. That the spa was not going to have parts for it anymore and that they just ripped me off. Don't go to these people they're arrogant, often cruel, way overcharge you and support their staff abusing customers. I constantly had to call them to finish a job because they would do maybe 1/2 to 1/4 of it. When I did do the upgrades at big cost, it took them more than six months to replace a few things. Not because they couldn't get the parts but because they just didn't want to bother with it, and made that quite clear.