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ABC Home & Commercial Services provides handyman repairs and home maintenance for residential and commercial customers in Austin and nearby Central Texas communities. The Austin team handles scheduled repair lists as well as larger home-repair requests, with estimates arranged according to each projectās scope. Its carpentry and wood-repair work includes fascia, soffit, trim, deck, fence, and interior-molding repairs. For walls and ceilings, the team offers drywall patching, sanding, and paint touch-ups, along with interior and exterior painting, popcorn-ceiling removal, and accent-wall work. Home-maintenance and installation tasks include ...
ABC Home & Commercial Services
Home Care & Success Stories
ABC Home & Commercial Services
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Robert S.
Exceptionally rude and indifferent employees. Long time customer, (but that was due to the extreme professionalism of one technician I worked with for years who appears to be the exception, not the rule..) so I feel qualified to comment on how bad they are as a company..
called in to transfer service from one home to another after moving.. the service I had was quarterly, but they no longer offer this plan.. it is now only offered at the exceptionally inefficient and unnecessary pace of every 60 days.. (either their treatments don't last long or they are trying to treat so often to inflate their bottom line).. Either way, they don't view my old schedule (or my decade long patronage) as profitable so they told me I had had to adapt or cancel, so cancelling under this sort of strong-arm ultimatum was a no-brainer.
The original manager I spoke with, Greg,(a salesperson more than a manager) was overly sensitive, and hung up on me for saying the word "B.S." about my experience, saying he wasn't going to be swore at, nevermind I wasn't swearing at him, but at the fact that the company is not honoring my decade old service plan. I guess he has never heard this word before, because it is very offensive to him, and apparently hurt his feelings. It would appear based on this indignant overreaction that he would quit a job or sour a relationship upon hearing vulgarities not directed towards him. His manager Mark (an even higher ranking salesman) called back, and was also not helpful or appreciative of a long time customer.
This may be a blessing in disguise, because after this miserable experience, I searched online for home pest control remedies, and it turns out one can do this for mere dollars per treatment oneself. Thanks ABC!
Oh, and I used their lawn care one time about 7-8 years ago, and they put so much nitrogen in my yard, it died.. they had to send out crews several times to try to revive it with compost and chemicals, so be wary of that service too!
I left messages on ABC owner Bobby Jenkins phone several times, but he has yet to call me back, despite the message on his voicemail that he will do so.
***I am editing my response to address ABC's response: just because the industry has shifted to an every-other-month schedule does not mean they are necessary.. When i was on my old schedule, once every 6 months was adequate, which is why I kept it there... In my opinion, the every-other-month schedule is entirely unnecessary, and designed to increase ABC's bottom line by squeezing in more treatments.. obviously, the more treatments you make, the more the company make.. there is nothing wrong with making money, but piling on treatments at the expense of the customer is, in my opinion, wrong.
Review from Yelp
Sasha H.
If the worker does not see that you are home he will not call you and let you know, rather he will just clock out of the job and go on his way. I would not recommend this service to people who actually need pest control jobs completed. If you like wasting your time and money ABC is the perfect service for you.
Review from Yelp
Moezy H.
ABC suck by far. I called them up this morning at 10 am to start a new service I specifically said if you can spray my house today it will be perfect I have a party tomorrow. The guy confirmed it with me that he will be out between 12-2pm. No one shows up I call them they said oh yeah no later than 2:20pm and it's past 3pm and no one shows up. I call to speak with the manager and he didn't give a hoot honestly or even cared wether I get a service or not. I am writing this review to help you guys out don't waste your money on a company that doesn't care about her customers.
Review from Yelp
Daniel O.
Ricardo Villalta is the reason I am updating my review. not just because he saw my bad review and made sure they took care of everything. but he really showed he cared about me as a client and his job at ABC. changed to a 5 star because I don't want my bad experience with 1 employee to reflect all the other great people I have dealt with over the past 2 weeks since my review. ricardo really stepped it up and made sure everything was done and in time and fairly compensated me for the issues I was having. anybody can mess up but it's how it was handled after it was brought to their attention that deserves the update. a lot of places wouldn't have cared and not tried to make right and ricardo definitely cared and made right with me. Thank you for caring and showing me it was worth giving it a chance to let you make it up.
Review from Yelp
Nikki S.
Is it Bed Bugs? For over a week, we assumed we had bed bugs, steadily getting 1-2 bites per night. We found them in the mattress, what else could they be? We treated on our own, bought $300 worth of mattress covers and moved on. Four days later, I woke up in the middle of the night with 15 new bites, scratching like crazy! I called ABC in the morning and talked to Angel who made me feel normal and scheduled Alan to come inspect for FREE that same day. I was so happy to see Alan when he arrived. First, he looked over the bites on my legs and told me on the spot, he was 90% sure I did NOT have bed bugs. However, he did the normal inspection to be 100% sure. Both beds, both couches, in crevices etc. During the inspection he also made me feel comfortable and normal. After a thorough check, Alan was happy to announce I had chiggers (bites) and carpet beetles (bed). While both can be a challenge to exterminate, neither are as difficult or as expensive as bed bugs. He took the time to review the options, gave me suggestions on how to keep the chiggers from getting inside, and NEVER put pressure on me to sign any pest contract. He knew I wanted to discuss the findings and options with my husband. When Alan left, he said if you ever feel you need us, just call. You are our customer now, it is our goal to make sure you are 100% satisfied. Mission accomplished, Alan. Moral of the story: Don't assume, call ABC!
Review from Yelp
Amanda K.
Nobody wants to ever get bugs, especially the variety that carry stigmas and can be incredibly hard to get rid of. After calling other exterminators, we had called ABC for a quote, but ended up going through the referral of another exterminator, who apparently wrote the manual on getting rid of these bugs. 12 weeks after the initial treatment, and 3 treatments later, we called ABC back and worked with Alan Brown. Alan worked us into his schedule and though it had been a long day, he maintained his professionalism, courtesy and was incredibly thorough.
We made the right choice by calling Alan at ABC. After one treatment (Heat Treatment) our pest woes were over. Sarah has come out for one check up and will come for another in a week. Between them and the guys who came out and did the treatment, we feel everyone has gone above and beyond to meet our needs.
I wouldn't recommend anyone else! AND it all started with the excellent work of Alan Brown.
Review from Yelp
Feb 18, 2026
Feb 18, 2026