Blake was amazing! In under 2 min he found the problem in our plumbing. THANK YOU

Bardi Flooded Our Home--Then Lied About Making us Whole.
Bardi (1) flooded our home costing nearly six figures (2) lied straight to our face about "making it right" but never did, (3) never offered an apology, (4) charged us $985 for the "repair" that was at variance with modern plumbing practices, (5) then tried to take the ("smoking gun") improperly repaired part under the guise of using it "for training purposes."
We Just Needed a New Dishwasher. Needing revised water supply connections for a new dishwasher installation, I called Bardi for a Friday appointment, and they sent an allegedly licensed plumber, to cap a water supply line. [He tried to sell me a "membership" and said he wanted to be rated "7 stars" even before he began the work. Inexplicable.] He capped the water supply line in a manner at variance with any plumbing standard I've ever witnessed: a small solid rubber washer retained (temporarily) by a threaded nut (rather than a copper compression cap). Before he left, I asked: "Are you absolutely sure this will last a long, long, long, time?" Yes, I said "long" 3 times because his solution looked questionable, but he was supposed to be the licensed plumber. He assured me it would.
Just hours after Bardi left, I got up to use the restroom just before 2:00 A.M. the next day and heard flowing water, dashed downstairs, and saw our entire kitchen flooded--with water shooting from the water supply line that was supposed to be permanently capped.
I called my wife who was in bed upstairs, and we proceeded to vacuum water from the flood after I turned off the main water supply to the home. Water from the Bardi-caused flood dropped from the main floor kitchen and den (with recent hardwood floors) down into our just-remodeled basement. Ceiling sheetrock there was soaked and fallen, sitting on the basement kitchen floor. The just-installed LVP was under inches of water. We wore rubber-soled shoes hoping we wouldn't be electrocuted using a Shop Vac among several inches of water. The prospect of finding two late-sixties dead bodies in our Bardi-flooded basement was a real possibility. We were exhausted after working about 3 hours to remove most of the water, and returned to bed to recover.
[The Superior plumbing company we hired to fix Bardi's home-flooding problem wrote this in his note on the invoice: "They had another plumbing company out yesterday to cap off the water line so Best Buy could install the appliance, the previous plumber used some sort of rubber under a straight stop cap and tightened to the coupling. Over night the rubber piece blew off and flooded the home upstairs and downstairs causing Sheetrock to fall down."]
I called Bardi later in the morning, told them what happened and that I was very unhappy. Bardi sent a water mitigation company to our home later that Saturday. This company assured us that Bardi knew they were responsible for the flood and were considering whether to use their insurance company or to self-pay/insure. The mitigation company had me sign a contract with Bardi's name in a couple of instances and with "TBD" as the amount. If I didn't sign the contract, they told me they couldn't enter our home and begin work.
Days later, Bardi's general manager and plumbing services director came to our home allegedly to make sure everything was "safe". The gm, a diminutive man with a dark beard assured me that Bardi would take care of everything including reconstruction, claiming "("we haven't been in business 38 years doing wrong by customers". I said that I would rather have his commitment in writing, but told him "For now, I'll just have to accept your word that you'll do as you promised." I extended my hand while I stood, but he remained seated, accepted my handshake, and said "In a couple of hours, I think you'll be very happy." I still don't know what that meant.
The gm returned within an hour and asked if he could have the part his employee failed to cap properly "for training purposes". By then, I understood that he was trying to recover the "smoking gun" or proximate cause of the flooding caused by Bardi. In the coming days, Bardi made absolutely no further commitment to make us whole, backed away from paying for the water mitigation that Bardi themselves had called, sticking us with a nearly $15k bill for a company Bardi called. Bardi claims to be a family-owned, hometown company and states the following on their website: "Our *Quality Workmanship Guarantee* [bold type theirs] ensures that every project we take on has to live up to the highest standards - and if our work isn't first-class, we'll make it right." Bardi, please remove these falsehoods from your website--they aren't true.
Only because Bardi chose not to assume financial responsibility many days after flooding our home, we turned to our insurance company to make our very first claim on a homeowner's policy.

Extremely accommodating and transparent!

I had the pleasure of meeting Chris today . He came out to do my annual inspection on my HVAC . He was very knowledgeable and pleasant, professional. I would recommend him to anyone who is seeking a new home system.