Bay Area Turf is great to do business with. Austin came out for area review and measuring. He could not have been nicer and informative with the products, leaving us with samples. The next day we had a detailed estimate for our putting green. The installation crew is professional and very detailed with their work and cleanup. We love how our putting green looks and plays. Matt, the owner, and Austin, were in touch with us from beginning to end of the project. Would not hesitate to recommend Bay Area Turf for your project.

Prompt responses.

Upon finishing the job in June it looked great. On recommendation, we paid for the weed barrier.

By November, weeds were through the turf. We hired (for an extra ~$350) Andrew Neal who claimed to still work with Bay Area Turf (and signed our contract with them), to remove the weeds December 9th, but weeds were back a week later. On December 29, he emailed to say he'd contact us the next week, but never did. He has ghosted all follow up calls and emails since.

On January 25, I posted a negative review because of this. Matt, the owner, texted me asking me to remove the review to "give him a chance to make it right" so I did. On February 1, someone came out for an hour, hand pulled weeds from about 25% of the turf, and left. Matt said he may have planned to come back since he lives down the street from us (he did not come back).

On February 7 Matt said he'd send someone out on Friday. Nobody showed, and he has not returned texts/voicemails since.

It's February 14, and I can only assume this is his version of "making it right". Our neighbor installed turf (three feet from ours, also with a weed barrier) over a year ago, still weed-free, and has done nothing with it since. I suspect the weed barrier was never installed, or simply poor quality.

I'm sure 90% of the time, they do great work, but the 10% when something goes wrong (as sometimes happens), they don't stand by their work (which a reputable/honest company does). A temporary fix of 25% of the turf is not "making it right"...

Upon finishing the job in June it looked great. On recommendation, we paid for the weed barrier.

By November, weeds were through the turf. We hired (for an extra ~$350) Andrew Neal who claimed to still work with Bay Area Turf (and signed our contract with them), to remove the weeds December 9th, but weeds were back a week later. On December 29, he emailed to say he'd contact us the next week, but never did. He has ghosted all follow up calls and emails since.

On January 25, I posted a negative review because of this. Matt, the owner, texted me asking me to remove the review to "give him a chance to make it right" so I did. On February 1, someone came out for an hour, hand pulled weeds from about 25% of the turf, and left. Matt said he may have planned to come back since he lives down the street from us (he did not come back).

On February 7 Matt said he'd send someone out on Friday. Nobody showed, and he has not returned texts/voicemails since.

It's February 14, and I can only assume this is his version of "making it right". Our neighbor installed turf (three feet from ours, also with a weed barrier) over a year ago, still weed-free, and has done nothing with it since. I suspect the weed barrier was never installed, or simply poor quality.

I'm sure 90% of the time, they do great work, but the 10% when something goes wrong (as sometimes happens), they don't stand by their work (which a reputable/honest company does). A temporary fix of 25% of the turf is not "making it right"...

Just amazing! We redid our front landscaping with Bay Area Turf about 2 years ago and the entire process couldn't have been more pleasant. Everyone we spoke with was knowledgeable, helpful and responsive. We are thrilled with the final product and even a few years later our lawn looks gorgeous. We receive so many compliments and whole heartedly always recommend Bay Area Turf!

Stop researching who should install your artificial turf. Bay Area Turf is your answer. Austin came for a free consultation, spent 30 minutes taking pictures and measurements, and one week later, BOOM, new backyard! It's exactly how I dreamed it should be. I love it, my dogs love it, and even my neighbors love it (most likely jealous). Not only that, but every step of the process was seamless - quote, invoice, payment, install - super transparent and easy. And the price was sensible and fair - especially with how difficult it is to access my backyard. Thank you Bay Area Turf!!!