I needed some electrical work done in my basement for my new business and didn’t know where to start. I went to Angi and submitted several requests for quotes. Beacon Home Services was the first to reply and Michelle was very helpful in scheduling a tech for an assessment. Christian arrived a few days later and was very helpful with what I needed. Their quote ended up being best value and Christian did an awesome job. I’ll definitely be choosing Beacon again in the future.

We had a problem that I thought was bigger than it was initially. Of course we found the problem on a Sunday. We found Beacon through Angis List and I figured they were probably better than a recommendation from Nextdoor which has not worked out for us in the past.
The scheduling was slightly confusing but they were hyper communicative which I appreciated.
The technician showed up closer to 5pm (when I figured out the leak was not from the wax seal but from the supply line I was less anxious) and he said it would take 90 min and we could do it then or the next day. We opted for the next day because I didn’t want him to get 7 minutes into the repair only to determine that it needed an exotic part and we would be without a working toilet til the next day.
Happily that was not the case and Brian was done I think in less than half the time he quoted yesterday.
It seems to be working properly. Fingers crossed but the work is warrantied for 90 days (you’re given 3 options of fixing the problem and we opted with the least expensive which still seemed farther north than we thought it was going to. They also insisted on taking photos of the hot water heater and testing our water pressure which…I mean I get it but we weren’t in a place where we could throw money at fancy add-ons.
So it’s been about 30 hours and I to say I pressed the flush handle and heard a SNAP. I took the lid off the tank and the chain where it meets the flapper broke free. I've fixed it but I have to say it's not a great look spending almost $500 to replace some plastic parts and one of them breaks down the next day. I fixed it with a jump ring but I wanted to add this to the review.

We had a problem that I thought was bigger than it was initially. Of course we found the problem on a Sunday. We found Beacon through Angis List and I figured they were probably better than a recommendation from Nextdoor which has not worked out for us in the past.
The scheduling was slightly confusing but they were hyper communicative which I appreciated.
The technician showed up closer to 5pm (when I figured out the leak was not from the wax seal but from the supply line I was less anxious) and he said it would take 90 min and we could do it then or the next day. We opted for the next day because I didn’t want him to get 7 minutes into the repair only to determine that it needed an exotic part and we would be without a working toilet til the next day.
Happily that was not the case and Brian was done I think in less than half the time he quoted yesterday.
It seems to be working properly. Fingers crossed but the work is warrantied for 90 days (you’re given 3 options of fixing the problem and we opted with the least expensive which still seemed farther north than we thought it was going to. They also insisted on taking photos of the hot water heater and testing our water pressure which…I mean I get it but we weren’t in a place where we could throw money at fancy add-ons.
So it’s been about 30 hours and I to say I pressed the flush handle and heard a SNAP. I took the lid off the tank and the chain where it meets the flapper broke free. I've fixed it but I have to say it's not a great look spending almost $500 to replace some plastic parts and one of them breaks down the next day. I fixed it with a jump ring but I wanted to add this to the review.

We had a problem that I thought was bigger than it was initially. Of course we found the problem on a Sunday. We found Beacon through Angis List and I figured they were probably better than a recommendation from Nextdoor which has not worked out for us in the past.
The scheduling was slightly confusing but they were hyper communicative which I appreciated.
The technician showed up closer to 5pm (when I figured out the leak was not from the wax seal but from the supply line I was less anxious) and he said it would take 90 min and we could do it then or the next day. We opted for the next day because I didn’t want him to get 7 minutes into the repair only to determine that it needed an exotic part and we would be without a working toilet til the next day.
Happily that was not the case and Brian was done I think in less than half the time he quoted yesterday.
It seems to be working properly. Fingers crossed but the work is warrantied for 90 days (you’re given 3 options of fixing the problem and we opted with the least expensive which still seemed farther north than we thought it was going to. They also insisted on taking photos of the hot water heater and testing our water pressure which…I mean I get it but we weren’t in a place where we could throw money at fancy add-ons.
So it’s been about 30 hours and I to say I pressed the flush handle and heard a SNAP. I took the lid off the tank and the chain where it meets the flapper broke free. I've fixed it but I have to say it's not a great look spending almost $500 to replace some plastic parts and one of them breaks down the next day. I fixed it with a jump ring but I wanted to add this to the review.

This was my first time working with Beacon and I was very impressed! I appreciated the level of communication provided to let me know when and, most importantly, who would be arriving at my house to do the work. Juan was especially helpful, polite, and seemed to have a genuine want to help me out when my power wasn’t working. Overall a great experience and I would highly recommend working with them again!

Mr. Alvarenga did excellent work and quickly repaired the hose bib. He also provided very good information and options about other work we might want to consider in the future. I think Beacon is very fortunate to have Mr. Alvarenga working for them. Thank you for sending him to do the repair work he completed today.