Nelson Mota provided excellent service in troubleshooting and installing security floodlights and outdoor GFI outlets in my backyard and house. He is knowledgeable, professional, and willing to explain what needs to be done to fix electrical problems. He is efficient, and careful, especially inside the house. I highly recommend him.

Absolutely horrendous plumbing service!

I recently had the displeasure of hiring Beacon Electric And Plumbing, and it was a complete nightmare from start to finish. Let me share the horrifying details of my experience, which I hope will serve as a warning to others.

To begin with, I had made a reservation for the plumber's first visit, only to be left waiting in vain. Beacon Electric And Plumbing had the audacity to cancel at the last minute, leaving me in a lurch. This blatant disregard for punctuality and common courtesy set the tone for the rest of the ordeal.

When the plumber finally arrived for the second visit, it became abundantly clear things were not going well. He arrived around 9am, said he would be in 10 minutes and wandered in an hour later. I had a tiny leak in a pipe, a problem that should have been easily fixable. However, instead of addressing the actual issue, this plumber inexplicably decided that my three-year-old water heater needed to be moved a mere three inches. What followed was a disaster of epic proportions.

After touring the house, the plumber decided he needed a break from his few minutes of walking around and said he would be back in an hour and left. Some hours later he returned. He was also very fond of long telephone conversations.

After the plumber moved the water heater, he made a swift exit without bothering to check their work. It wasn't until they were long gone that I discovered my basement was flooding. I spent the entire previous evening worried about a tiny pin leak now in desperation to contain the water, resorting to placing buckets every 30 minutes to prevent further damage. When I called the plumber for assistance, their brilliant advice was to hit the new water valve with a hammer. Unbelievable!

Despite their supposed fix, the leaking returned, and by 10:30 pm, I was pulling up rugs and furniture and turning off the water in the house. Turning on the water heater caused an immediate flood in the basement, a problem I had never experienced before the plumber's ill-advised meddling. The timing of this catastrophe makes it hard to believe it was a mere coincidence. It seems clear that the plumber's reckless actions were the cause of this new, devastating problem.

As a result of this dreadful experience, as a heart failure patient I was forced to pull up carpets, move all my belongings away from the flooding, and endure an immense amount of stress and inconvenience. To add insult to injury, the plumber had the nerve to assure me that they would fix the problem but failed to follow through.

In conclusion, I cannot emphasize enough how utterly disastrous this plumber's service was. Their incompetence, lack of professionalism, and disregard for the well-being of their customers is appalling. I implore anyone in need of plumbing services to steer clear of Beacon Electric And Plumbing, lest they find themselves in a similar nightmare.

Worst plumbing service ever

Beacon came highly recommended by a friend and neighbor within my building - and they lived up to the hype! They were easy to schedule, flexible when I had to make a change, and they called at least 30m in advance of showing up, as promised. Zach Gore arrived on time and was patient while I went through my list of things that needed fixing. He worked up several quotes for me and walked me through each of them. We decided to split the work between this and another visit (it was a long list!). Today he cleaned up the wiring behind the electrical panel to ensure everything was in order, installed a surge protector to help save my appliances from frying out, removed and bypassed the dead ballast in my kitchen light (yay, LEDs!), and installed two smart switches in my kitchen and dining room. Zach was professional, polite/kind, and did great work. I'm very happy with everything and will definitely be having more work done by Beacon soon. Thanks Beacon Team for a great experience!

Beacon came highly recommended by a friend and neighbor within my building - and they lived up to the hype! They were easy to schedule, flexible when I had to make a change, and they called at least 30m in advance of showing up, as promised. Zach Gore arrived on time and was patient while I went through my list of things that needed fixing. He worked up several quotes for me and walked me through each of them. We decided to split the work between this and another visit (it was a long list!). Today he cleaned up the wiring behind the electrical panel to ensure everything was in order, installed a surge protector to help save my appliances from frying out, removed and bypassed the dead ballast in my kitchen light (yay, LEDs!), and installed two smart switches in my kitchen and dining room. Zach was professional, polite/kind, and did great work. I'm very happy with everything and will definitely be having more work done by Beacon soon. Thanks Beacon Team for a great experience!

Beacon came highly recommended by a friend and neighbor within my building - and they lived up to the hype! They were easy to schedule, flexible when I had to make a change, and they called at least 30m in advance of showing up, as promised. Zach Gore arrived on time and was patient while I went through my list of things that needed fixing. He worked up several quotes for me and walked me through each of them. We decided to split the work between this and another visit (it was a long list!). Today he cleaned up the wiring behind the electrical panel to ensure everything was in order, installed a surge protector to help save my appliances from frying out, removed and bypassed the dead ballast in my kitchen light (yay, LEDs!), and installed two smart switches in my kitchen and dining room. Zach was professional, polite/kind, and did great work. I'm very happy with everything and will definitely be having more work done by Beacon soon. Thanks Beacon Team for a great experience!

After job requested, Chris gave me different options to accomplish the job with different costs. I made my selection and Chris was able to start and complete the job in a short time. Chris was very professional and had all material's for the job, including clean up.I was very happy with his service.