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Beacon Home Services
Home Care & Success Stories
Beacon Home Services
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Andrew D.
My wife and I wanted to have an EV charger installed in our house. The layout of our home presented some challenges, but we went with Beacon to do the work, and we are glad we did!
Over the course of a week as we evaluated our options, I spoke with several different customer support folks and a manager at Beacon. They were all exceedingly helpful, friendly, and courteous. Beacon even recommended a way for us to save money by joining the Beacon Lighthouse Club. Not only did we save money on our project, but we now have a full year of extended benefits from Beacon. We are really happy with our decision. The front end of our project was a superb experience because Beacon treats the customer like gold.
On the day of our scheduled work, our technician, Luis, spent 20 minutes with me, answering my questions and evaluating all the options for our EV charger - he showed exceptional patience. Based on my getting better educated thanks to Luis, I decided on a change to what we initially thought we wanted. Luis took this in stride, and said he could work with the change and could still likely finish the project that day. I think he encountered some unexpected challenges, but he never said anything about them and just kept working...and working...and working. After spending 9 1/2 hours straight on the job, he picked up and was hauling a vacuum cleaner into the house so he could finish the clean up. By this time, it was 7:30PM and we told him to please go home and we would be happy to finish the vacuuming. Throughout the 9 1/2 hours that he worked here, Luis remained friendly and professional, we were happy to have him working in our home. Although the project necessitated that Luis cut some holes in our ceiling (which he told me when we evaluated options), he was very careful in how he did it and made sure there was no permanent damage. We have fewer repairs than we thought we would, a testament to his professionalism and his extra work. We feel like Luis took the time to make sure we understood the pros and cons of each option, and we are very, very happy with our final choice. Luis is a real credit to Beacon. Keep him, and take care of him!
Review from Google
Andrew D.
My wife and I wanted to have an EV charger installed in our house. The layout of our home presented some challenges, but we went with Beacon to do the work, and we are glad we did!
Over the course of a week as we evaluated our options, I spoke with several different customer support folks and a manager at Beacon. They were all exceedingly helpful, friendly, and courteous. Beacon even recommended a way for us to save money by joining the Beacon Lighthouse Club. Not only did we save money on our project, but we now have a full year of extended benefits from Beacon. We are really happy with our decision. The front end of our project was a superb experience because Beacon treats the customer like gold.
On the day of our scheduled work, our technician, Luis, spent 20 minutes with me, answering my questions and evaluating all the options for our EV charger - he showed exceptional patience. Based on my getting better educated thanks to Luis, I decided on a change to what we initially thought we wanted. Luis took this in stride, and said he could work with the change and could still likely finish the project that day. I think he encountered some unexpected challenges, but he never said anything about them and just kept working...and working...and working. After spending 9 1/2 hours straight on the job, he picked up and was hauling a vacuum cleaner into the house so he could finish the clean up. By this time, it was 7:30PM and we told him to please go home and we would be happy to finish the vacuuming. Throughout the 9 1/2 hours that he worked here, Luis remained friendly and professional, we were happy to have him working in our home. Although the project necessitated that Luis cut some holes in our ceiling (which he told me when we evaluated options), he was very careful in how he did it and made sure there was no permanent damage. We have fewer repairs than we thought we would, a testament to his professionalism and his extra work. We feel like Luis took the time to make sure we understood the pros and cons of each option, and we are very, very happy with our final choice. Luis is a real credit to Beacon. Keep him, and take care of him!
Review from Google
Tanya B.
Starting with customer service, both ladies I spoke to were fenomenal when setting up and following through with the appointment details. They provided friendly and professional customer service. Our electrician James was very professional and knowledgeable and was able to answer all my questions. His apprentice John was very helpful and attentive as well. Everything was done in a timely manner and the results were great. Definitely my go-to business for future repairs and installs.
Review from Google
Tanya B.
Starting with customer service, both ladies I spoke to were fenomenal when setting up and following through with the appointment details. They provided friendly and professional customer service. Our electrician James was very professional and knowledgeable and was able to answer all my questions. His apprentice John was very helpful and attentive as well. Everything was done in a timely manner and the results were great. Definitely my go-to business for future repairs and installs.
Review from Google
Tanya B.
Starting with customer service, both ladies I spoke to were fenomenal when setting up and following through with the appointment details. They provided friendly and professional customer service. Our electrician James was very professional and knowledgeable and was able to answer all my questions. His apprentice John was very helpful and attentive as well. Everything was done in a timely manner and the results were great. Definitely my go-to business for future repairs and installs.
Review from Google
Cassandra&Damien C.
Matt was great from the consultation to the install. He was on time and very professional. He wore shoe covers and a mask while at our home. He did his best to minimize the holes that he had to drill to get to the wiring and he gave me options on where I wanted the holes to make them out of the way.
He sold me a plan but without being pushy. I would definitely recommend this company and Matt in particular.
Review from Google
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Beacon Electrical Services is a professional electrical company serving homeowners throughout Northern Virginia and nearby communities. Founded in 2002, the company has developed a strong reputation for providing dependable electrical services with a focus on safety, efficiency, and customer satisfaction. Their licensed and insured electricians work to ensure every installation and repair meets modern electrical standards and local codes. The company offers a wide range of residential electrical services including wiring installation and repair, electrical panel upgrades, circuit breaker maintenance, lighting installation, ceiling fan instal...