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Bueno Plumbing and Rooter is your local residential plumbing service with a history of quality. We are highly trusted and committed to 100% customer satisfaction. At Bueno Plumbing we treat every customer like family because we are a family owned and operated business. With over 15 years of experience, our licensed, insured plumbing team proudly serves San Jose and Santa Clara County. We focus on reliable, same-day plumbing solutions and quality work, whether it’s a routine repair or an urgent emergency. We specialize in all things plumbing throughout your entire home and carry the most updated and innovative tools to get the job done. Our ...
Bueno Plumbing and Rooter
Home Care & Success Stories
Bueno Plumbing and Rooter
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Joey C.
I called Urgent Rooter on a SUNDAY!!! Yes, Sunday!. Howard was out here in 30 minutes. In the meantime my tenant's handyman fixed the problem. Howard looked at, said there was nothing for him to do and WOULD NOT give me a bill! Like I said, this was Sunday and I was expecting to pay doubletime. Howard earned my future business and he should get your first phone call.
Review from Yelp
Andrea C.
This is only the second time I have been moved to post on Yelp, and my only negative review. I called Urgent Rooter because of all the great reviews and because we had an urgent problem with a backed up drain. I admit that the problem is somewhat gross (involved displacing a fair amount of stagnant water to access the drain), but the guy took one look and ran for the hills. Do not call this company for anything that is not completely straightforward. I waited a day for them to come based on all the awesome reviews, and am now back to square one.
Review from Yelp
David O.
If I could give 4.5 stars, I would. First off, these guys are FAST. I called at 10am and somebody was at my place by noon (exactly when the operator told me they'd arrive).
He explained the situation to me (drain needed to be snaked) and even showed me the monster hairball left by previous tenants that caused the clog (gee thanks, Vince).
The only demerit is that he wasn't 100% clear with me on what I should do or how much it should cost to do a separate fix that should ultimately get done (replacing a part that was sort of broken). However, that wasn't why I needed help that day and he got the job done.
Highly recommend these folks if you find yourself in a pinch and need fast service.
Review from Yelp
Linda K.
Quick response to my call. Very knowlegable and reasonably priced. Would definitely use again.
Review from Yelp
Chris A.
Last month, we found ourselves knee deep in sewage - literally. Our main sewer line under our house had backed up and sewage was pouring in from the drain at the back door of our garage and running all the way throught the garage and right out the front garage doors onto the street. When I realized what was in the water (sewage!), I called a friend who had a friend who is a plumber and he came out to help.
After 2 days and 2 tries, he was not able to snake out the main sewer line. He recommended that we replace the main line going all the way out to the street and said it would probably run around $8,000. My partner and I were devasted and had no idea how we could come up with that kind of money on such short notice. We couldn't use the toilet, shower, sinks, dishwasher or washer so there is no way we could have lived at our house until it was fixed.
As a last resort, I suggested that we call another plumber and give snaking the line one more try. I called Roto Rooter and they told me they could not give me any quotes until they arrived and looked at the problem. I didn't like the idea of that, so I kept searching online and on yelp and found that Urgent Rooter was in our neighborhood and had good reviews. I called and someone picked up immediately. I was told it would be $150.00 to try to snake out the line and I would be given a quote for any further work that was recommended. I agreed and in less than an hour, Vincent showed up at our house.
Vincent clearly knows what he's doing. The other plumber was still at our house and had some of the same equipment Vincent had, but Vincent said (in a joking and fun way) that he would show him how it's done. Boy did he!! In the first try, Vincent was able to clear the line!! Clumps of roots were pulled out and the sewage river stopped flowing. We all breathed a huge sigh of relief and celebrated!!
Vincent suggested that because roots were clogging the line, we might want to replace the main line in a few years but until then, we could have him come once a year to keep things clear. We were charged $150.00 and that was it!
From now on, I will make Urgent Rooter my first call for ANY plumbing problems. They are professional, pleasant, highly skilled and very reasonably priced. I recommend them to everyone!
Review from Yelp
Eugene P.
I've had albert over to our house 2x now, 1st time to replace a water heater and the 2nd time to fix a faulty faucet.
Both jobs seemed straightforward enough, but turned out to be a fair amount of work (ave time for both jobs 8 hours due to strange plumbing installed by previous owner and hard to access pipes behind walls).
Both times he came over within a 24 hour period, quickly diagnosed the problem and fixed the issue.
I've run his quotes past a couple of other plumbers, and his name afterwards, and I have received positive comments from them. Says a lot when your competitors respect you.
Definitely recommend him!
Review from Yelp
Apr 09, 2026