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Bueno Plumbing and Rooter is your local residential plumbing service with a history of quality. We are highly trusted and committed to 100% customer satisfaction. At Bueno Plumbing we treat every customer like family because we are a family owned and operated business. With over 15 years of experience, our licensed, insured plumbing team proudly serves San Jose and Santa Clara County. We focus on reliable, same-day plumbing solutions and quality work, whether it’s a routine repair or an urgent emergency. We specialize in all things plumbing throughout your entire home and carry the most updated and innovative tools to get the job done. Our ...
Bueno Plumbing and Rooter
Home Care & Success Stories
Bueno Plumbing and Rooter
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Trang N.
Great service, fair prices and most importantly they are fast. Vincent comes yearly to snake our shower and has great customer service. Called today to have our bathroom sink unclogged and he showed up in 30 min and has us back up and running in another 30. Definitely was expecting a longer wait. Thanks for your speediness Vincent!
Review from Yelp
Jeannine A.
As a property manager for multiple apartments in San Francisco, I called this plumber to fix a leak in one of the apartments. This plumber was quite unprofessional rude, impatient. He acted like he was the customer and I'm the service provider. He wouldn't answer or respond to service requests and in the end I had to ask him to leave because he would not cooperate.
Review from Yelp
Debbie G.
I have been using Urgent for several years for my home and rental property plumbing problems - new water heaters, clogged sinks and drains, installing new basement sinks and toilets, bathroom water leaks going below to another apartment - you name it and Urgent has fixed the problem to the highest standards. All the workers are very knowledgeable, efficient and clean up after the job. I work directly with Albert the owner and he always gives me first rate service. After one job , he even came after work himself personally to fix my leaky water pipe that was damaged ! Five star company - highly recommended!
Review from Yelp
Mike B.
Worst service ever. I called at 9 am with an emergency. I had an appointment between 1 -2 pm. The guy called to let me know he'll be here at 2:30 pm. Later the service person came around 3 pm and looked at the problem. He then started telling how he has neck pain and back pain and cannot carry the snake up 10 steps and suggested calling a different service.
Couple things :
1. If you have issues do not take the job. Give the customer a fair warning so that they can try other alternatives.
2. If you got physical issues, deal with the company. Dong give that as a reason to the customer after being late by 2 hours.
Overall, I'm very disappointed with the service and would never use such a service again.
Review from Yelp
Jake M.
Howard was here less than an hour after I called. Rain falling, water backing up, and he had it taken care of in minutes. Reasonable price, and he explained maintenance steps I could take to prevent future problems.
Review from Yelp
Kunal M.
On a Friday night a few months ago, our bathtub drain backed up. We spent several hours trying every possible solution on the 'net. Even step by step instructional videos on YouTube did not help. So out of desperation, and fearing a massive bill for this job, since the home is over a hundred years old, I called Urgent Rooter and Plumbing on Saturday afternoon expecting a "we are closed" message. Instead a very nice lady said that Mr. Lee was out on other jobs and he would come and take a look.
Mr. Lee had been delayed by the last job, but he did come late in the evening. This is the first time that anyone had ever arrived so late on Saturday. Most repair persons say a job has to wait until Monday in their regular hours.
I asked him why he was working so late and Mr. Lee said that he had given his word and he would keep it, no matter how late or on which day of the week.
He is extremely knowledgeable. After an inspection he told us about several possible scenarios and also hoped that it would not be expensive for us.
He found a simple solution and fixed the problem, charging us a very reasonable fee that surprised us.
Personally one of the best parts of our plumbing catastrophe was to see that there are still the gentlemanly Mr. Lees around making a difference.
Review from Yelp
Apr 09, 2026