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Based in Sterling, VA, Cardinal Plumbing Heating & Air Inc. has built a reputation as a one-stop solution for homeowners seeking reliable plumbing, HVAC, and comprehensive home service solutions. Specializing in everything from routine plumbing inspections, faucet installations, and toilet repairs to advanced HVAC system repairs, water heater installations, and energy audits, our team is equipped to handle projects both big and small with precision and care. Our broad portfolio of services ensures that whether youโre addressing an unexpected emergency repair or planning a long-term home improvement project, you can count on us to deliver qua...
Cardinal Plumbing Heating & Air Inc
Home Care & Success Stories
Cardinal Plumbing Heating & Air Inc
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K C.
They do good work, but are very expensive. The technician was efficient and fast, but I got charged basically three hours' worth of labor for a job that took only an hour and a half. Apparently because 3 hours' is the "standard" amount of work it should have taken, so that's what I got charged for. Unfortunately I was between a rock and a hard place because I was about to leave the country, otherwise I would have shopped around a bit more. Lesson learned - will likely not be using them again and will get several more quotes next time.
Review from Yelp
Annie C.
Best service! Honest and expert knowledge! Willie came for our basement sewage pumping issue causing a flooded basement. I thought I'm going to need to change a new pumping which would cost $$$, but he found it's just the float being jammed and fixed it in seconds. Then he tested it and it works like a charm. Not only honest but he's smart and got expert knowledge and found the problem right away. Other company quoted me thousand dollars but cardinal fixed free! Amazing. I signed up for their membership too. Highly recommend. They also email/text you with picture when the technician is on the way. Super management!
Review from Yelp
Eric M.
Had a plumber come out that was unprepared, received a quote for the incorrect service and was told a service manager would call me back and never received a call. The receptionist and plumber seemed nice but I was not impressed by this company. I also received a text asking to post a review and explain my experience but never a call back.
Review from Google
Steven J.
Well, we are in the midst of discussions with this company about their billing for a simple electric water heater install. While the initial tech said their prices are competetive, their charges were all but that. The total bill was over $2090 to install a $600-$700 (retail) water heater. The average cost to replace a water heater in this area is reportedly (internet data) $1000 or less. Something way wrong here. Will update this review with pro or con once discussion with this bill is completed.
Update: the owner called and we discussed the bill. He was very courteous and was willing to work with me on my expectations and in staying a happy customer. The bill was reviewed and adjusted satisfactorial, pending a refund onto the credit card. The rating will be updated further when the adjustment is complete. The credit was indeed recieved. So, two recommendations here: (1) Always gets several estimates, if possible, that clearly state the materials and labor, (2) if there becomes a concern with a service or bill, with Cardinal Plumbing in this case, contact the owners, as customer satisfaction is a top priority.
Review from Yelp
Robert C.
I wish to compliment Jessie Kidd who successfully fixed a sink drainage problem and a shower cartridge. His patience, courtesy and technical competence were exceptional. His customer concern and focus reflects most favorably on Cardinal Plumbing.
Review from Google
Marquita B.
Great customer service. The tech came out and repaired HVAC quickly. He got straight to work and didn't try to sale me random things that weren't necessary. It was such a good experience I decided to have them come out to service my unit for the winter and look at my fireplace.
Review from Yelp
Mar 04, 2026