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Champion Cooling, Heating & Plumbing proudly serves Austin, TX, as your one-stop solution for a wide array of HVAC, heating, and plumbing services. Specializing in air conditioning repair, drainage service, furnace and water heater repairs, plumbing installation or replacement, and many other related services, our team is committed to ensuring your home or business maintains optimal performance and comfort all year long. Clients have consistently appreciated our ability to resolve complex issues efficiently, our punctuality, and our transparent communication regarding service needs and solutions. Whether you're facing an unexpected HVAC malf...
Champion Cooling, Heating & Plumbing
Home Care & Success Stories
Champion Cooling, Heating & Plumbing
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Heather V.
We have used Champion AC for several years. Our favorite Technician, Bill, is knowledgeable, thorough and efficient. He takes time to explain to me what he is doing and why. I like knowing about our units so if the issue arises again, I have an idea in what is going on. It helps me to explain to the front office/scheduler what Iām seeing. The communication between the technician and client is great - calls and texts so you can track exact arrival times. Just the past week we had different issues with both the downstairs and upstairs units. Both times I was able to get quick, reliable service Iāve come to know from Champion AC.
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Daniel H.
Great company that keeps improving.<br><br>In addition to the courtesy calls and same-week check up appointments, they now even have appointment reminder texts and live-tracking of technicians as they are on the way, so we know when exactly they will arrive. All paperwork happens through Ipad/Email, no need for paper anything. They also take pictures of various components of our AC system, so we can see exactly what looks good and what needs replacing.<br><br>Technicians consistently bring their own shoe covers and keep us closely updated on exactly where in the house they are entering, to do what work, and for how long. For small simple repairs, they will even just go ahead and screw a new component in if it's quick, for no charge. No nickel and diming. On top of all that, everyone has generally been pleasant and polite, even if they are tired from a long work day.<br><br>Happy to recommend this company, specifically their Shield yearly checkup subscription for AC/heater/plumbing. Feels good to just have the subscription and be able to schedule all of my appointments without charge afterwards.
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Lynn M.
Matt is very knowledgeable, helpful, responsive and smart! He approaches each task with a careful eye and is very reasonable and methodical in his approach! Very trusting!
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Jorge R.
The technician was very friendly and nice. He tried to explain to me the issue, but I understand nothing about the matter. However he wasnāt able to make the AC unit to restart working, stating that it wasnāt possible to make it work, because the conditions of the unit being too old. I have to say that the family has been without AC for over 2 days with the current weather conditions of over 100 degrees. He kindly shared with me his diagnostic and several options that were too high in price, too many thousands, but he offered to me some payments plans and a membership. Making me feel that it was the only one solution or we should continue living in the same situation.<br>No more than 10 minutes after he left the house, a second technician from another company came to check the unit and immediately made it start working perfectly. Charging no more than $100 stating that the problem wasnāt nothing to what the previous person stated.<br><br>After the visit of the first technician, I was contacted by the company, asking if I could give a brief report of what had happened with their technician, I clarified that I had not fully understood the clarification that had been given to me, but In fact, the technician was very kind, although we had not been able to solve the situation. I was told that the quality of the service is very important to them and that because they were not able to resolve the situation they would refund my money for the visit, hoping to provide me with good service in the future.<br>I was gladly impressed by the company how much they really care of providing a good service and experience.<br>Thank you for taking the time to take my call and coming over the house.
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Jane T.
Champion AC is the company I always call. Amy on the phone was understanding and the technicians really take the time to rule out and test all possible issues. Itās not a look and guess. A couple of years ago, one of my technicians stayed for 1.5 hours just testing things. This time I was away traveling and Billy H took care of my HVAC issue while I wasnāt there. He even calmed me down with a ādonāt worryā over the phone. I feel really comfortable with this company and Iām glad they have techs like Billy.
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Amy R.
Scott Bearfield was awesome, on time , professional and super nice guy!!
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Feb 19, 2026