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Compass Heating and Air Conditioning
Home Care & Success Stories
Compass Heating and Air Conditioning
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Compass Heating and Air Conditioning is your trusted partner for all HVAC needs in East Dundee. Specializing in air conditioning, heating, and comprehensive HVAC solutions, our dedicated team is committed to providing exceptional service and ensuring your home remains comfortable year-round. With a focus on quality workmanship and customer satisfaction, we strive to exceed expectations with every project. Let us help you maintain a cozy and efficient home environment.
Steve G.
Compass is a great company for all furnace and air conditioning needs. My technician Mike (who is also the owner) was out today to clean and inspect my air conditioning system for the upcoming summer months was timely, friendly, informative, and has a no pressure approach to everything. I've had Compass out to clean and inspect both my furnace and air conditioning since December 2014 and I wouldn't choose anyone else. It is extremely important to me that I protect my investment and Compass always does great work.
Review from Google
Helen B.
Great service! All day job replaced water heater, AC and ductwork on my old furnace. Beautiful job and clean up afterwards. The D and D team (Dave and Dan? Thanks! And sorry guys, bad with names!) were polite and friendly, answered all questions. They made sure not to let my dog out while moving their gear. AND they attached my garage opener button that was dangling from the wall for six years without saying s word. Just to be nice. Maybe not the cheapest, not the most expensive, but definitely the most capable. Recommend to all!
Helen B.
Great Service!! Needed my water heater and AC replaced. Team of Dan and Dave (Names started with D's, sorry guys, old lady memory) did an amazing job. They also built up duct work on my old furnace. They explained their progress on all day job. Cleaned up beautifully afterward. Watched my dog to make sure she didn't get out as they moved equipment. AND they fixed my dangling garage door opener (been that way for 6 years) without saying a word. Just to be nice. I love you guys! Believe me when I say they're worth the cost. Not cheapest, not the most expensive, but definitely the most capable.
scott u.
This was the second home appliance that I had service for. Back when I bought the house I had to get a boiler replaced which i was greatly pleased with Compass's service. Almost five years later I was ready to put in a central air unit. Knowing how great of an experience i had with Compass on the boiler, i contacted Compass. They explain to me in great detail on both a ductless and a duct system. Based on their recommendation I decided to go with the Mitsubishi ductless system. This time there was no difference with the service i received with the installation of the boiler. Excellent company with excellent service. I would recommend this company to all my friends and anybody that would ask me
John D.
Our furnace under warranty went out during the coldest two days in Chicagoland History. On January 30, 2019 it was -50 below with windchill and our high efficiency smart furnace went out. Very cold in house and we called through Nicor Home Solutions and they were able to get Compass to respond in a timely manner on I am sure a busy day. He arrived and fiddled with the furnace and it was running again. It ran until about 1130 in the evening and went out. Even colder out and temps inside down to about 50 degrees and falling. We call Compass back and the tech states he was refusing to come out because they lose money on the warranty call outs. Really??? Anyway we went back and forth for about an hours because I would allegedly void my warranty if I use another company. At any rate to keep it reasonable there was no concern about anyones well being in the dangerously cold temps other than they were concerned they would lose money. Sad business practice and we will not recommend or refer Compass to anyone. I see positive posts, but it is situations like these that separate you from the other businesses. Oh, and the company that came out read the error code on the thermostat (missed by Compass tech) and had the actual problem fixed in 15 minutes and furnace is still working well two days later. So I do question qualifications of at least the tech that came out.
Review from Yelp
Penny L.
DO NOT USE THIS COMPANY!! I have wasted hundreds on this business. They are dishonest, lack major communication skills, and use their backgrounds to gain people's trust. I just had another HVAC company to give me a second opinion on a $600 repair and come to find out, it wasn't a repair I needed at all. If you are a female and need some assistance understanding the mechanics of HVAC systems, this is definitely not the company to use. I gave them ample opportunity to return my calls and at least refund my Maintenance Contract money back since I never want them back in my home but obviously they don't care.
Review from Yelp
Review from Google
Review from Yelp
Review from Google
May 20, 2026