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Desert Diamond Air Cooling & Heating
Home Care & Success Stories
Desert Diamond Air Cooling & Heating
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C R.
Don't use this company. They missed two appointment times and when the technician did finally show up he did not resolve my issue. I had already made my own diagnosis and he just confirmed it. I didn't have him do anything else because he wanted to charge me over $200 for a 5 minute fix. It was bad enough that he charged me $85 to confirm what I already new. The office does not explain the difference between a service call and a Tune Up which caused some confusion about how much and what I was being charged with. Save yourself the disappointment.
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Dan M.
I've been doing business with Desert Diamond for nearly 20 years, when it was just Carlo doing it all. They are very professional and I've never had any issues with them trying to upsell me on something not critically needed. I just had my semi-annual PM service and the tech was Cody. All of the techs are great but I am always impressed with Cody, he goes above and beyond and takes the time to explain what he saw and shows me pictures to back up what he says. He is friendly, personable, and knowledgeable. With employees like Cody on staff I will continue to do business with Desert Diamond.
Review from Google
Jane F.
Very pleased with this company especially Cody who was the one that originally came out to give me an estimate on cost to replace my 2 AC/ Heat systems. Very personable and honest young man. Scheduled the work within a couple days of accepting their estimate. The workers came on time and finished the entire job the same day by mid afternoon. Hopefully everything will work as it should. Very pleased with Cody stopping by while his workers were installing system and answering any questions I had.
Mindy W.
We've had a maintenance plan with Desert Diamond for a few years, and they've always been fantastic. Just completed our winter maintenance, and Joe was great! He was super knowledgeable and nice! He made sure to mention a few things to keep an eye on so we keep our system running and in good condition. Their team is always on time and has never missed an appointment. I would highly recommend this company to anyone looking for reliable a/c service!
Anne M.
Joe was very knowledgeable, thorough and professional. He answered all our questions and helped us to understand our system better. He cares about doing quality work and is also a pleasure to work with. We have done business with Desert Diamond since 2015 and highly recommend them.
Review from Google
first l.
I am impressed with ALL of desert diamonds techs. Ivan was outstanding! I can't say enough good things about him. So professional and explained everything. They really take good care of you and I recommend them to anyone who needs AC work.
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May 16, 2026