Loading...
Loading...
Cancel anytime
Cancel anytime
DTV Mounting, LLC is a Dallas-based home cinema installation company serving homeowners and design professionals throughout the area. The team specializes in TV mounting and home cinema setup, bringing a hands-on, detail-oriented approach to every project they take on. Customers consistently highlight the professionalism and efficiency that DTV Mounting brings to each job. Reviewers note that technicians arrive on time, work quickly, and leave the finished installation looking clean and polished. One client praised the results of a TV mount placed above a fireplace, pointing out how great the final setup looked. Another noted that the work w...
DTV Mounting, LLC
Home Care & Success Stories
DTV Mounting, LLC
Cancel anytime
Ginamaria C.
Review from Google
Stephanie S.
Review from Google
Juan H.
The technician knew his stuff. Actually didd a professional job. Highly recommended if you need to do television mounting
Review from Google
Santosh V.
DO NOT HIRE for high-end TVs like my LG G5 that come with a flush mount.
For a company that advertises professional TV mounting services, the technician they sent had little understanding of the flush-mount system included with the LG G5. He never bothered to read the installation instructions and seemed far too confident and “too cool” to look at them.
He didn’t even arrive with the proper tools for the job. I ended up providing my own measuring tools because I wasn’t comfortable relying on his “visual” assessment to find the center of the wall.
I specifically requested in-wall cable management, but he apparently thought that meant installing a power outlet behind the TV. When I explained that wasn’t what I wanted and wouldn’t work with a flush mount, he insisted I was wrong. He then started asking for additional money so he could go buy the tools he should have brought in the first place.
After a lengthy debate, he eventually agreed to proceed at the original quoted price. I found myself having to guide him through where the cable pass-through should be located because the LG flush mount has a very specific cable routing path. I simply didn’t trust that he understood the installation requirements.
The situation got worse when he cut into the drywall without first checking for studs. Unsurprisingly, he hit a stud and seemed genuinely shocked by it. Instead of taking responsibility, he blamed the house, the TV, and repeatedly complained about how much time this installation was taking compared to easier jobs he could have been doing.
When I asked what he planned to do about the damaged drywall, his response was essentially that it wasn’t his problem. He was ready to leave as soon as he got paid, with the TV still unmounted, sitting unboxed in the middle of the room, and debris scattered everywhere.
At that point, I gave up on the in-wall cable management altogether and asked him to simply mount the TV.
Throughout the entire process, the technician was hot-headed and dismissive. I contacted the office during the installation to express my concerns and was assured that “HE IS THE BEST IN TOWN.” That statement is difficult to reconcile with the experience I had.
Afterward, I spoke with management about repairing the drywall damage. I was told the company would reimburse the repair costs. It has now been three weeks, and the manager has completely stopped responding to my calls and text messages.
Overall, this was a nightmare experience. I hired professionals because I wanted something done correctly and was willing to pay more than I would have for a handyman. Instead, I dealt with poor preparation, lack of knowledge, property damage, and zero accountability afterward.
If you need a basic TV mount installed, you may be fine. But if you have a premium TV, a flush-mount system, or any installation requiring planning and precision, proceed with caution. Be prepared to be told that your house, your stud locations, and even your TV’s design are somehow the problem.
Review from Google
David G.
I really wasn’t sure what to expect — but they exceeded all of it. I needed a TV installed on my back patio. The price was cheaper than I thought, the work was scheduled and complete faster than I expected, and my tech, Douglas, was awesome. He answered every question, was happy to offer suggestions, showed me what he was doing before he did it, and made me feel great about hiring them. If I need another TV installed — I’m calling them again.
Review from Google
Animesh P.
They never showed up, neither communicated timely nor a proper apology. I took a day off for getting the setup.
Review from Google