The most impressive thing about doing business with Duct X is the service tech was very honest. He did not try to have me do services I didn't need as a matter of fact he said my ducts were clean and didn't need deep cleaning and would sanitize the duct work also had him look at a few things and he said the were in good condition no need to do anything now. It was easy to do business with Duct X they came out gave me a quote I approved the estimate and they did the work right then.

I’m so grateful for Duct X I’ve had issues with my AC system for a wile , I’ve had multiple companies come out. I consistently felt that they were trying to rip me out of my pocket and still could not get the job done properly.
Duct X Was able to come out extremely fast did the job amazingly and at a very affordable price. Extremely honest and friendly company.
Highly highly recommend.

Booking the appointment was very fast and painless.
The tech was on time, communicated well, and did a good job of cleaning out the main duct. This included showing pictures of the build-up in the system. The dryer was re-tested after cleaning to verify that the backpressure code was no longer an issue.

The dryer itself was not otherwise inspected as far as I can tell. I know it was not moved (my duct goes to the side and can be disconnected from the in-wall ducting without moving the dryer).

For the price, I would expect that they pull the dryer out from the wall, clean behind it, disconnect the duct from the rear of the dryer and clean that side of the connection, open the dryer, and inspect and clean the internal lint trap, and ensure that the dryer is clean underneath with no buildup of lint. None of these secondary steps were taken. Even though they're certified to a higher level than most others, I'm not sure it's worth the extra 30%+ cost when their cleaning methodology doesn't cover some of the basics to ensure a clean bill of health.

Great working with Amit today very thorough and professional
He knew what he was doing! Very helpful and explained everything he was doing! We will recommend him to our friends! Thank you so much Duct X!

Thank you to Noah for being friendly, professional, and transparent. I got a vent and dryer vent inspection/cleaning after nearly 6 years in our new house. Noah explained the entire process and even took a look at the chimney to recommend service. We will certainly be scheduling with Duct X for any of our future needs.

We had previously scheduled another company and their communication was muddy and misguided. Duct X has been clear on communication since my first interaction with them, especially because we had to reschedule the inspection twice because some conflicts on both sides. Thank you for your transparency and follow up. I am very glad I found you.

I am writing this review for, Xpros Service Professionals. My wife has severe allergies and had been in the Philippines for quite a while. She came home a month ago and immediately got so sick that she has pretty much been in bed the whole time. I got so concerned and realized that every time the AC cut on, she would start gagging and choking, so I found Xpros and texted them early Sunday morning. By the time I got out of church I had already received a response to my text from Samuel, the owner.
I am very good at research and had thoroughly checked this company out. Reviews were outstanding and they met all of my qualifications. They were insured, highly recommended, extremely professional, and a family owned business. I had also done research on what was the best way to have ductwork cleaned in your home. Xpros utilizes the exact equipment that I had researched to be THE BEST CLEANING PROCESSES AVAILABLE! After I understood pricing, their services offered and the processes they used, I knew they were my company. I agreed to the initial inspection and unbelievably, they came out the very next day on Monday to do the job. I have learned a tremendous amount about this technology and why people should be doing this. Everyone should be doing this in their home. Here's why!
After the inspection, I had organic matter growing in my ductwork. OMG! Because of the professionalism of this company, and them following strict guidelines as required, they were unable to do the cleaning on Monday. They did an extensive review of my home and gave me an extremely fair and honest quote to replace all of my ductwork. I agreed to their quote and gave a small deposit to move forward. In my case, it was a life or death situation for my wife. With organic matter, (mold), growing in my ductwork, it was literally killing my wife and I. Shockingly enough, they came out the very next morning, on Tuesday, with a group very professional men and changed all my duct work out. It was done start to finish in three hours. It was beautifully done. Very professionally, and beyond building codes.
Please realize this journey started at 4am Sunday morning, and by Tuesday, noon we had gone from just meeting to completely resolving my issues. Noah is absolutely fabulous. He was first to come out on Monday and ran the crew on Tuesday. This man knows his stuff! Apparently, this entire company knows their stuff! Absolutely remarkable and unheard of in today's time for this type of service and consideration.
This company is like family to me now. I've asked to be on a list to do follow up scheduling every year.
Please note this is not just an added expense, but a required maintenance that is important to your insurance company and if not attended to properly and regularly, they could actually deny claims for many things associated.
As a note, check your insurance plan and make sure you have a mold rider on your policy. Otherwise, you could have to pay for everything associated with removing or replacement of equipment and/or your whole home.
There are very few companies like this left to serve the public.
Xpros truly cares about you, your home, and your health.
Please take this review seriously. What my wife has just gone through and myself was unbearable, especially for us elderly people. This company is so good, that I took the time to write this review, not just for their benefit, BUT YOUR'S!
I pray this review helps you to understand what I have learned. This is serious and no joke.
Sincerely,
Russell Best