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Element Home Solutions
Home Care & Success Stories
Element Home Solutions
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Stephen A.
From the first communication with Ernest, to the professional installation and electrical work, to the final permitting process, Element didn't miss a best. Very professional and straightforward. Very efficient installation and all employees we interacted with were very courteous and respectful. Our experience with this company was exceptionally great! I highly recommend.
Review from Google
Stephen A.
From the first communication with Ernest, to the professional installation and electrical work, to the final permitting process, Element didn't miss a best. Very professional and straightforward. Very efficient installation and all employees we interacted with were very courteous and respectful. Our experience with this company was exceptionally great! I highly recommend.
Review from Yelp
Mary S.
I have written over 100 home improvement company reviews and renovated 2 houses in the last 5 years. Of these interactions with contractors, painters, fencers, landscapers, electricians, plumbers, etc., our experience with Element has been the BEST ever! Honestly, I cannot believe such an amazing company exists.
Element did an amazing job due to:
1. Attention to detail
Our job was a complicated one, because our 100-year-old house sits on a hill and is surrounded by mature landscaping, a large sculpture, large pots, and trellises... therefore very few flat areas are available for installing the outdoor unit of our heat pump. I got 3 quotes and both the other 2 vendors suggested a location that was not ideal due to blocking a stairway, addition of unsightly exterior pipes that would run 3 stories high, and additional concrete work that would cost $5000. Ernest spent 1.5h listening to my preferences and suggestions and figured out a different location. He spent a lot of time taking measurements and made an ingenious plan to punch through the lowest level and run the pipes interiorly inside an old chimney that we were using to vent our kitchen hood.
2. Honesty
During the quote, Ernest also looked at our other furnace which is about 13 years old. He identified asbestos around the old ductwork which many contractors had missed. I expressed interest in removing this and he told me it's fine to leave it until the furnace breaks, which could take a few years. Most contractors would jump at the chance for an additional job, but I really appreciated this practical advice. When we're ready to do the work, we won't be getting any additional quotes!
4. Price
Element significantly beat the other 2 vendors' quotes, which were 50% higher. They also processed all the paperwork for our California rebate ($1000)!
3. Speed and efficiency
They finished all the work in 1 day! Just like they said they would! In my experience, contractors' actual timelines are usually 4X what they quote you in the beginning before you pay anything. The workers were also very respectful, putting down floor protection and left the house cleaner than they found it.
4. Permitting
This process was seamless. Mac organized the flow rate testing by Archon and scheduled the city inspection.
Just 1 month after they did the work, we have already referred them to 2 different colleagues! If you're having HVAC issues, there's no reason to delay fixing them when such a wonderful company exists. If I were the owner of the company, I'd give Ernest and Mac big fat raises!
Review from Yelp
Veronica L.
Long overdue review from the vapor barrier shield job Element performed in mid May 2024 for my home. The crawl space was a total and complete disaster zone. Moldy water, nails, and trash.
Jorge was an excellent supervisor and the owner Mac was very hands on in setting up the appointment as well. They removed all the trash which filed an entire van, cleaned up all the moldy water and laid down the 20 mm vapor barrier shield which is the thickest option they offer.
The team worked pretty expeditiously and the communication was good. I was worried about possible mold due to the water that was there and the company was good about working with me to ensure we didn't have any issues before the vapor barrier shield was laid down. I think the value of the work is also good.
I noticed a small corner is missing some tape and called today to speak to the owner Mac who is sending a worker to the house on Monday to tape it up. It's hard to see every nook and cranny of the crawl space so I really appreciate the excellent customer service, especially since their warranty is 10 days after the service. I really like that the owner stands by his service and is willing to send someone to finish anything that was missing. Thank you Jorge and Mac. Recommend this company as a honest one to deal with for vapor barrier shield needs. They did a great job cleaning out and laying down the shield for my crawl space - see pics!
Review from Yelp
Lindsay L.
I originally reached out for a quote on insulating our attic and when Eduardo arrived and took a look, he informed us that our heating system was poorly done ā likely a DIY from the past owner.<br><br>He took the time to sit down with us and explain why he had concerns with our existing system and that insulating alone would not bring us the warmth and savings we were hoping for. And he even suggested moving our furnace up to the attic, giving a bonus closet. The conversation with Eduardo felt like an honest recommendation based on his professional experience, and not pushy or salesy at all.<br><br>This was a larger job than we originally envisioned so it took us almost a year to be ready, but the original quote was honored. When the day came for the installation, Eduardo and his team arrived on time and worked quickly, finishing within the estimated time frame.<br><br>Our house doesnāt get nearly as cold over night with the insulation, and with our upgraded system weāre able to heat our house to much higher temperatures at a faster rate. As a bonus, the larger ducts and the furnace relocation has made everything much quieter as well!<br><br>Our expectations from our initial conversation were met and we are very happy with the service. I would absolutely recommend Eduardo and Element Home!
Review from Google
Lindsay L.
I originally reached out for a quote on insulating our attic and when Eduardo arrived and took a look, he informed us that our heating system was poorly done ā likely a DIY from the past owner.
He took the time to sit down with us and explain why he had concerns with our existing system and that insulating alone would not bring us the warmth and savings we were hoping for. And he even suggested moving our furnace up to the attic, giving a bonus closet. The conversation with Eduardo felt like an honest recommendation based on his professional experience, and not pushy or salesy at all.
This was a larger job than we originally envisioned so it took us almost a year to be ready, but the original quote was honored. When the day came for the installation, Eduardo and his team arrived on time and worked quickly, finishing within the estimated time frame.
Our house doesnāt get nearly as cold over night with the insulation, and with our upgraded system weāre able to heat our house to much higher temperatures at a faster rate. As a bonus, the larger ducts and the furnace relocation has made everything much quieter as well!
Our expectations from our initial conversation were met and we are very happy with the service. I would absolutely recommend Eduardo and Element Home!
Review from Google
Apr 09, 2026
Apr 09, 2026