Turns out the $199 cleaning only includes putting a shop vac hose down the vents. If you want them CLEANED, which includes putting a brush on the end of a drill bit for 30 seconds down each vent and cleaning 2 intake vents ( not included in the $199 vent cleaning🤷‍♂️) it’s $699. Ended up being $725 for 1 person with a shop vac and a $24 wire drill brush working for 1 1/2 hour. ( the other person sat in the van most of the time) imaging being in the $19.99 car wash you paid for and mid wash “oh, hey, your wash only includes a water spray, if you want your car actually cleaned with soap and a brush it’s going to be $69.99. A bait and switch experience, don’t recommend.

Sean came on time and did a good job in cleaning ducts. Thanks for the work!!

*Update* The "field manager" did just as poor of a job repairing the original work as the first crew. I ended up hiring Insulation Northwest who cleaned up Envirosmarts joke of a job and blew in new insulation that got trampled down by Envirosmart. Such a joke of a company, I'd give zero stars if I could.

Initially we had a great experience with the estimator. He was very knowledgeable and seemed to know exactly what our house needed. We waited almost a month for the repairs to be made due to having them reschedule our initial appointment.

The crew that came out to install our attic fan and duct work had no business working on any part of our home. The attic fan installer first asked us where we would like the fan installed? The roof?? The estimator assured us they would place it in the best location to utilize the solar power feature. About 5 minutes later my wife heard them messing around with our kitchen exhaust fan which was located down on the bottom of the roof. I ran out there and stopped him before he pulled up any shingles luckily. They then proceeded to butcher our roof and completely screw up the install. They tried to hide their poor workmanship with several tubes of roofing tar. We ended up having to get a roofer out there to replace the damaged shingles and install the vent properly.

They then proceeded to install insulative wrapping on the ductwork and replace a torn duct to my sons room. I specifically told them which one needed to be replaced. What did they do? The installed 2.5....yes 2.5 ducts. None which needed replacing! On top of that they didn't even connect the hoses to the ducting properly. On the .5 of the duct they installed they apparently ran out of material and instead of splicing it together properly, they half assed it by only taping(poorly) the outer insulation together leaving the actual duct wide open to the fiberglass inside. We only found that out when we had insulation blowing into our bedroom and the attic insulation blowing in from their terrible tape jobbed joints.

I ended up having to make several trips to home depot to get the needed materials and tools which they didn't even have and just replaced all of their poorly done ductwork myself. To their credit they paid for my time, materials and roofer. They also sent their field manager out to redo the duct wrapping.

Overall it was a compete tire fire and I'd stay away from this company!

Sean and Logan were on time, very friendly and patient. I am a doofus and ordered an air duct cleaning when I don't even have air ducts in my house (I have ductless mini splits). They took pics and offered to connect me with someone else at their company who services ductless mini-splits.