As a retired military member, I've come to value professionalism, respect, and clear communication—and that's exactly what I experienced with Esther and Kanen from Envirosmart Solution.

From the very first call, Esther was incredibly respectful and patient, taking the time to clearly explain their services without rushing or pressuring me. She kept me informed every step of the way, even when it came time to coordinate the arrival of their technician, Kanen, for my dryer vent cleaning.

When Kanen arrived, he was not only on time and well-prepared, but also friendly, professional, and thorough. The job was done efficiently, and the results absolutely exceeded my expectations. Both Esther and Kanen were so kind and upbeat—we even shared a few laughs during the payment process, which made the whole experience feel refreshingly human.

It’s rare these days to come across a company that combines great service with genuine character, but Envirosmart Solution has done just that. Esther and Kanen deserve far more than just five stars, and I’ll be proudly spreading the word about them to everyone I know.

Thank you both for your hard work and great attitudes. This kind of service stands out.

I called in hoping to get help with a rodent problem in my home and was lucky to speak with a kind-hearted young lady named Esther. She was so patient and took the time to answer all my questions. What touched me most was how she spoke to me with respect and care. She even told me about rebates I might qualify for, which I had no idea about.

As a 73-year-old living on a fixed income, it meant the world to feel like someone actually cared. Esther gave me hope, and for that, I’m truly thankful.

Our family decided that it was time to dive into installing a mini split system and decided to reach out to Envirosmart Solutions because they had done an installation around us. Alex the project manager came to visit and survey our home to determine where the outdoor condenser and indoor units would be placed. He walked my wife and I through the installation process and helped us determine which system would fit our needs. The installation team of Victor, Jamal, and Bryce were very sympathetic to our requests of keeping the home clean. They were very nice and understanding and walk us through the entire process. I would highly recommend the team of Alex, Victor, Jamal and Bryce.

I would not trust this company anywhere near my house again.

I recently bought an older house with some attic ventilation issues and basement dampness. Eric from EnviroSmart came out to assess possible solutions. The projected bill for all the little projects came out close to 14,000.

The workers who came out were frequently unprepared. They were individually good people, but they seemed to have no idea what to expect when they got to the house. There were frequently lacking in important safety equipment, and didn't understand the issues they needed to solve or what work they were expected to accomplish. I frequently had to pull up the spec sheet and show them what was promised.

None of these projects involved breaking concrete or any work that touched walls, framing, or the foundation. Just attic ventilation and exterior drainage.

One project included French drain about 100' long asking the outside of the house, that connected two downspouts, and a dry well to collect the runoff. It was billed at 4500. The gas meter for the house, clearly visible to the estimator, prevented the work crew from installing the drain. They seemed surprised I had been told it was possible. The result was that only a single spout was routed to the drywell (using simple impermeable plastic pipe), and no French drain. The amazing thing was that the company was still asking for the full 4500 despite doing less than half the work.

A separate dry well to handle the external basement stairs was billed at $1800 and was to include crushed rock and a grating over the 4' x 2' landing area. They ended up installing a $80, 12" x 12" x 12" plastic bucket from Home Depot with absolutely no other drainage material. No concrete had to be broken, just a couple of bricks moved. They still tried to charge the full $1800.

They specced out a series of attic vents to install, but the crew sent to do that didn't even bring their own ladders and had no real safety equipment beyond a rope and basic harness - not nearly the set up needed for a very steep pitch 3 stories off the ground. Since they couldn't access the roof from the outside (no ladders for a roof job), they cut a giant hole through the decking from inside the house. They ended up skipping installation of 2 specced vents, and the company still wanted to charge me the full price. Worse, the giant hole they cut to get onto the roof seems to be closed with a piece of plywood surrounded by spray foam.

The $385 "full gas furnace maintenance" turned out to be a tech with a shop vac who did absolutely nothing beyond a quick vacuuming. I even had to buy my own air filter afterwards.

When I called the office to request an adjustment in the total cost, the manager kept insisting that I pay the full amount. After an extensive conversation, I got her to agree to consider my point by point email detailing how their actual work fell short of their promises.

After 2 weeks of silence, they responded by letting me know they would place a lien on my house if I did not agree to either pay 75% of the original estimate, or let them return to "finish the job" (that they should have done in the first place).

Other, smaller complaints - scheduling was chaotic. What was initially promised to be 2 visits turned into 6 (since they kept showing up unprepared). Some rodent barrier that was supposed to be installed never was.

All in all a miserable experience. Would not recommend.

They were on time and got the job done quickly

They were super professional. When they came they quickly assessed the situation and when I explained that I needed to remove a lost item from the ducts they quickly and very professionally told me that is not a standard service. They did not charge me for the home visit also. I truly appreciated that.