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For the past 7 years, Frank has been helping homeowners throughout the greater Charlotte area take control of their pest problems with effective, no-nonsense solutions. Whether you're dealing with general pests, mosquitoes, or stubborn fire ants, Frank has the experience and tools to get the job done right. His approach is straightforward and reliableâif you want them gone, heâll make it happen. Clients appreciate Frankâs consistency, professionalism, and deep knowledge of pest behavior and prevention. He takes the time to assess each situation and offers treatments tailored to your property, ensuring long-lasting results and peace of mind. ...
Frank Smith
Home Care & Success Stories
Frank Smith
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Sarah S.
The technicians are great. The office not so much.
In the past I signed up for quarterly applications for ants and spiders. When I realized they werenât actually coming quarterly they said âtheyâre often too busy to make it on-time each time. I canceled the quarterly applications in favor of as-needed services.
I was then auto-enrolled in two different types of quarterly sprays and had to request to be removed twice.
They kind of just show up whenever itâs convenient for them, not taking the customers schedule into account.
Then they got rid of their voice mail. It took me 3 weeks to get through to someone! They said itâs been very busy and their voicemail was âtaken away by corporateâ and that âcorporate has been told itâs an issue but wonât fix it.â
Corporate needs to be reminded that customer service is how you get and keep customers. Voicemail and staff to answer the phones is how you do that. Auto-enrolling without consent is a pretty shady sales tactic too.
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j b.
Matt / Pro Lawn has been treating my lawn for a few months now and I can definitely see an improvement. Thank you Matt for being so meticulous in my back yard, especially, pulling weeds by hand where he can. He even blows off the pellets on the drive/sidewalk and patio! I've used a number of different lawn services over the years, but like the personal customer service Pro Lawn shows, as well as the excellent service.
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Jee W.
Michael is top notch. He's a very valuable asset to this company. Great customer service and aim to please.
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Terry B.
I didnât actually see Nick at work but itâs a bug ghost town over here so Iâm guessing he did a fine job.
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Beth C.
Iâm so happy I switched to Pest Pros! Antoyne was respectful and thorough!
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Julie S.
The service person was very polite and thorough. Now we just wait for results!
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Jan 28, 2026