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Greenwood Heating and Home Services
Home Care & Success Stories
Greenwood Heating and Home Services
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David R.
Greenwood Heating and Home Services replaced my 30+ year old gas furnace which finally drew its last breath of course in the middle of January. Kyler from sale within a few hours of my phone call for help provided a quote to replace my furnace and had it scheduled just two days out on a Saturday. Bryan arrived early Saturday morning right on time to do the installation which was completed early afternoon. The removal and installation proceeded like clockwork which included several notable improvements over the original installation. With just two and a half days trying to stay warm with space heaters and a fireplace I’m back to a warm house.
Review from Google
Elisa C.
Riley was Amazing!! He is knowledgeable and had excellent customer service. Because of his expertise and attention to detail my chandler was placed and looks absolutely beautiful!! Now, i mustn’t forget Jake he was just as thorough as Riley when replacing my light switches and assisting Riley with the Chandelier and cleaning up after the job was complete. Jake also had excellent customer service! Kudos to the both of you! I highly recommend Greenwood Heating and home services and I definitely will use them again!
Review from Google
John S.
Luke, John and Frank were all outstanding. They were all very professional. Luke worked with me on my estimate and installation details on Friday. By Monday mid day John and Frank had my new furnace installed. Excellent job! My only issue was getting PDF documents or receipts to my email. I had to reach out to Greenwood accounting for my documents. I'm not sure if this is a programming glitch with their system or???. Other than that awesome job.
Review from Google
Peilun S.
Two days before Christmas, my blower motor failed, leaving us without heat. Greenwood prioritized my situation from the moment I reached out, and their team went above and beyond at every step.
Avi Nand, the technician, arrived Monday morning and impressed me with his professionalism, punctuality, and honest, non-salesy assessment. He carefully explained the issue, evaluated my options, and provided a detailed breakdown of the costs for repairing vs. replacing the furnace. Avi was so outstanding that I decided to go with Greenwood, and every person I met after him was just as stellar.
Luke from the sales team followed up shortly after (a mere 30 min later) and provided a quote that was not only fair and transparent but also thoughtfully crafted to meet my needs. He performed a Manual J calculation to ensure my home would have the right-sized system (an 80,000 BTU instead of a 100,000 BTU). His expertise, combined with his genuine care for finding the best solution, made me feel confident moving forward. He even left us with space heaters to keep warm while we waited for installation, which was a thoughtful touch that truly stood out.
The installation team, Bryan and Austin, absolutely exceeded my expectations. They were meticulous and intentional with every aspect of the job. Cords were neatly tied, pipes with potential condensation were carefully wrapped with insulation, and they even installed a document tray next to the furnace to keep all the manuals organized. Not only is the system installed with exceptional care and precision, but my furnace closet now looks more polished than ever before. Their attention to detail and pride in their work were apparent at every step, and it was a pleasure to work with them.
The system is already whisper-quiet, delivers heat evenly, and has transformed the look and functionality of my HVAC setup. The entire crew at Greenwood is top-notch, and they exceeded every expectation. I need more time to see how efficient this system will perform but I’m 100% confident in their work. A huge thank you to Avi, Luke, Bryan, Austin, and the whole Greenwood team—I highly recommend them!
Review from Google
Mr. A.
12/24 Yet another update: We decided to opt for a new furnace that is high efficiency and added a heat pump for heating AND cooling. Mom is getting older and needs comfort, she earned it raising me. We had to move it from hanging in the top of the garage to floor mounted equipment.
I cannot say enough good things about Tyler Dodd, the tech that did the installation and his professionalism. Trust me, i have seen lots and lots of installations, and his is one of the best i have seen. He was communicative, had no hiccups, everything he communicated he accomplished like he communicated it. He cares about EVERY detail.
The entire experience has been top notch from start to finish. I am thrilled!
10/24 Update: Abishant returned to perform additional sold work, cleaning the fan in the minisplit head. Cleaned, showed me pictures, put it all back together and ensured proper operation! Great work and heat service!
10/24 Update: Brad the Comfort specialist visited and provided quotes on a new furnace with options. I am knowledgeable, and Brad was careful to listen to what i wanted for options. BTW, we asked about a Generac generator installation. He provided that quote as well. We will likely do all the work in the next 3-8 months. Thanks Brad!
10/24 Abishant came out and performed maintenance on the furnace in the rental house and did a great job. Very communicative and has been trained well.
He also visited our residence and performed service on my ductless system and our furnace. He was thorough, and because he was, i agreed to arrange for a quote on an old inefficient furnace. We spoke about options, there are many.
In addition, Abishant presented me with their member maintenance program to which i opted into. The value is significant and the best part is priority service. For an extremely busy and impatient person like myself, it relieved stress and set expectations that i have Greenwood in my back pocket if my equipment fails.
Looking forward to a long relationship with Greenwood.
Thanks All!
Review from Google
Emmett F.
Outstanding and professional service at every level. Greenwood was able to get us out of the cold in less than 48 hours when any other place needed a week or more to get the first tech out!
Our well-past-its-prime furnace went out over Thanksgiving weekend but Greenwood had someone out to see us the next afternoon! Rick was not only thorough, but very informative as he explained how the unit components worked together, what ours wasn't doing, and how his tests worked to identify the source of our problem. And while he was able to give us a repair estimate on the spot, we didn't really want to sink additional money into our existing furnace, and Rick was able to connect us with Jonathan who came out that same night to talk replacement options.
Despite the late (and cold!) hour on a Sunday, Jonathan was patient and no-pressure as he evaluated our existing setup, outlined the different options that made sense for our home, and answered all of our questions. We decided on a replacement, and a team was at our place working on the new furnace less than 12 hours later. The whole install crew was incredibly considerate and communicative as they worked around our needs and got heat back in the house later that day. Jordan and Nate wrapped things up during a partial-day visit later in the week, and they walked us through all of the work that had been done, highlighted differences in the new setup versus the old, and helped us understand the city's permitting landscape.
From the initial call to the final walkthrough, I can't image how the experience could have been easier. Can't recommend enough!
Review from Google
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