We gradually became very disappointed with our long-time AC service company over the last couple of years so when our AC decided to take some time off the other day, it seemed a good time to move on.<br><br>There were several on the internet that presented well and had many good comments. But I kept going back to Greg's. Tons of great comments, but there's something extra, something different there, too: Greg himself has years of experience and is knowledgeable and capable of delivering what one hopes for when hiring AC help, but there's also the sense that he loves his business and wants his clients to love it also.<br><br>To that end, the tech (Isaac, I think) could not have done more. Communicated arrival time and actually arrived even a bit sooner, showed great interest and intention of solving the problem, for starters. He was very thorough in evaluating the issue and meticulous in satisfying himself that the AC was working perfectly when done.<br><br>In addition, I also appreciate the ease of contacting, the great communication, the time windows and the flat rates.

We gradually became very disappointed with our long-time AC service company over the last couple of years so when our AC decided to take some time off the other day, it seemed a good time to move on.

There were several on the internet that presented well and had many good comments. But I kept going back to Greg's. Tons of great comments, but there's something extra, something different there, too: Greg himself has years of experience and is knowledgeable and capable of delivering what one hopes for when hiring AC help, but there's also the sense that he loves his business and wants his clients to love it also.

To that end, the tech (Isaac, I think) could not have done more. Communicated arrival time and actually arrived even a bit sooner, showed great interest and intention of solving the problem, for starters. He was very thorough in evaluating the issue and meticulous in satisfying himself that the AC was working perfectly when done.

In addition, I also appreciate the ease of contacting, the great communication, the time windows and the flat rates.

We gradually became very disappointed with our long-time AC service company over the last couple of years so when our AC decided to take some time off the other day, it seemed a good time to move on. There were several on the internet that presented well and had many good comments. But I kept going back to Greg's. Tons of great comments, but there's something extra, something different there, too: Greg himself has years of experience and is knowledgeable and capable of delivering what one hopes for when hiring AC help, but there's also the sense that he loves his business and wants his clients to love it also.

To that end the tech (Isaac, I think) could not have done more. Communicated arrival time and actually arrived even a bit sooner, showed great interest and intention of solving the problem, for starters. He was very thorough in evaluating the issue and meticulous in satisfying himself that the AC was working perfectly when done.

In addition, I also appreciate the ease of contacting, the great communication, the time windows and the flat rates.

OUTSTANDING!<br>Our A/C stopped working, and the company we used to use in San Marcos is no longer reliable, the old man that used to be there isn't there anymore.<br><br>So we called Greg's and they are fantastic. All they had to do was blow the clog out, but they did more than that. They tested it numerous times and found that the loop of the drainage wasn't good so they adjusted what the previous company had done and made it better. And there was no charge for doing that.<br><br>Do you want your A/C to work properly? Do you want real workers, rather than kids? Do you want a company that knows what they are doing? Do you want a company that cares about their customers? If you answer yes then I guarantee that Greg's Heating and Air is for you. Aside from that, they have flat rates.

OUTSTANDING!
Our A/C stopped working, and the company we used to use in San Marcos is no longer reliable, the old man that used to be there isn't there anymore.

So we called Greg's and they are fantastic. All they had to do was blow the clog out, but they did more than that. They tested it numerous times and found that the loop of the drainage wasn't good so they adjusted what the previous company had done and made it better. And there was no charge for doing that.

Do you want your A/C to work properly? Do you want real workers, rather than kids? Do you want a company that knows what they are doing? Do you want a company that cares about their customers? If you answer yes then I guarantee that Greg's Heating and Air is for you. Aside from that, they have flat rates.