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Heroes Lawn Care of Austin
Home Care & Success Stories
Heroes Lawn Care of Austin
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Ron O.
With just one week into installation of my front lawn, these observations stand out: most of the sod is bright green and already looking healthy. Some of the squares are brown (dormant) and not of any real concern. There is a small area where the grass has a grey appearance and doesn't look healthy, not sure whether that may be a problem. The two small areas that were not sodded are fairly thin and could have used a little top soil (dressing). The tough part of removing an old rock circle was completed (well done). By and large I would have no problem recommending your company to any of my neighbors as some have already asked.
Review from Google
Tim M.
Disappointed with lack of follow-through after acknowledged mistake
I hired this company for routine landscaping, and they mistakenly removed a mix of ornamental grasses and Liriope that were clearly meant to stay. I caught the mistake the same day, and they acknowledged it immediately. Since I was about to travel and cold weather was setting in, we agreed to revisit a solution in the spring.
I’ve followed up multiple times since then. Their initial proposal—to replace roughly 10 removed plants with just 3 unrelated shrubs—was not an appropriate fix. Though they continued to acknowledge my messages at first, they have now stopped responding entirely. Months later, the issue remains unresolved.
It’s incredibly frustrating to deal with a company that admits to a mistake but doesn’t follow through on making it right. I would not recommend them.
Review from Google
Sandra G.
Great service. Thanks for repairing my sprinkler system.
Review from Google
Steven C.
I wanted to share my experience with Heroes Lawn Care, which was unfortunately disappointing. I reached out for their expertise to improve my backyard on a budget, and they suggested topsoil and seeding. Despite my hopes for a positive outcome, I saw no growth after a few weeks. Upon my inquiry, they attributed the issue to weather conditions and recommended a reseeding treatment, which also failed.
After a third attempt, a supervisor visited and stated that my lawn should have been sodded instead. He promised to send a quote that never arrived. After a week of waiting, I followed up again and was told they were short-staffed. Eventually, a manager assured me they would "make it right" and provide a quote, but the quote ultimately exceeded those from three other companies.
My lawn has looked unkempt for over five months with minimal progress. While I recognize that my situation may be an anomaly, I recommend others do their due diligence before choosing Heroes Lawn Care.
Review from Google
Russell B.
The Hero was on time and knew right away what and where my sprinkler system was leaking, gave me several options and fixed the problem in just over an hour!!!!
Review from Google
Nathaniel H.
Great job and very dependable
Review from Google
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Heroes Lawn Care of Austin is your local specialist dedicated to transforming outdoor spaces across Austin, TX with expert artificial turf installation. With a deep commitment to quality and customer satisfaction, Heroes Lawn Care brings years of experience and passion to every project, ensuring your lawn looks lush and vibrant all year long. Our numerous satisfied clients and word-of-mouth referrals stand as a testament to our exceptional service and reliable expertise. We understand that a beautiful, low-maintenance lawn is more than just a patch of grass—it’s an investment in your home’s curb appeal and a lifestyle choice that saves time a...