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Holmes Plumbing has been proudly serving the Newton community with reliable HVAC and plumbing services. With a focus on quality workmanship and customer satisfaction, this dedicated team strives to ensure that every home is comfortable and functional. Offering a comprehensive range of services, including heating and cooling system installations, plumbing repairs, and maintenance, Holmes Plumbing is committed to meeting the unique needs of each client. Their expertise and warm approach make them a trusted partner for all home service needs in the area.
Brian S.
Absolutely blown away by the incredible service I received from Charlie and his team, and I couldn't recommend them more highly.
At 2PM on a weekday, I was in full-on panic mode--my gas company had just turned off my gas due to a leak, and I had no heat, no hot water, and no idea what to do next. I started calling around to plumbers, expecting to be told I'd have to wait days for an appointment. Then I got in touch with Charlie, and everything changed.
Not only did Charlie answer the phone personally, but he listened patiently to what was going on, asked a few smart questions, and told me he'd take care of it. Less than two hours later, by 4PM, his technician Brandon was at my house. By 5PM, the leak had been located, repaired, and the job was fully completed--and not just patched together, but done properly and cleanly, with full transparency at every step.
What really stood out to me was that Charlie himself showed up during the job--not to micromanage, but to make sure everything was going smoothly and that I felt comfortable and informed. You don't see that kind of accountability and pride of ownership every day. Both Charlie and Brandon were incredibly personable, knowledgeable, respectful, and professional, and they took the time to explain what they were doing without ever talking down to me or rushing through it.
It's also worth noting that their pricing was more than fair. In an emergency situation like this, a lot of contractors might take advantage or overcharge--but not Charlie. He gave a clear explanation of costs and stuck to it, which speaks volumes about his integrity.
From start to finish, the experience was seamless, fast, and reassuring. I honestly can't remember the last time I felt so well taken care of by a service provider. If you need a plumber--especially in a stressful situation--Charlie is absolutely the person to call. He and his team are the real deal: responsive, reliable, honest, and just genuinely good people.
Review from Yelp
Sallie C.
RP Holmes recently installed a new furnace. Great job by a very conscientious and professional team! I have already recommended them to a neighbor who had furnace problems.
Review from Google
Frank L.
Stood behind their work when there was a problem. Service folks are really knowledgeable. Friendly too. Prices are normal.
Review from Google
Hank K.
We have used Holmes Plumbing for over 40 years. There is no one better! They serve the greater Newton community. We have referred them to our neighbors
Review from Google
Xu L.
It's a pity that we did not review google review on this company before the work. We hired this company to instal a new water heater to replace an old one. After the installation the trap primer started to leak caused by the re-positioning of the piping. We called for correction, and the job was done in the second visit, but we were charged another $641 for this correction. The guy insisted it's not their responsibility to handle the pipe and trap primer (which are directly connected to the water heater within 3 feet) to avoid leak is not part of the water heater installation, after a second look in the 3rd visit. He insisted that since the installation of the water heater in the 1st visit and the changing on piping in the 2nd visit were completed, we have to pay for the both two visits. They even denied on the newly installed piping which caused the leak as their installation, but insisted it's the old piping (with visible new screw and mounting on the wall).
This company underperformed their profession as Plumber by just working on the water heater but overlooking the subsequent water primer leak caused by the pipe change. However, you still have to pay for their omissions.
If you do not have a certain level of knowledge of plubming which means you can professionally judge their work they claimed for done, I do not recommend you to use them.
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Review from Google
Theo B.
Always prompt and helpful.
Review from Google
May 14, 2026