Home X Remodeling was contracted with Lowe's and I got a call from Mr. Franciso the scheduler from home X Remodeling to schedule the cabinet installation Mr. Franciso told us,
1- the installer will come Friday October 20/2023 and since they are not working on Saturday and Sunday the installer will come Friday, Monday and Tuesday to finish the installation of cabinets,
2- they were at my condo on Thursday instead of Friday and since I was there I let them in to start the job.
3-On Friday we got a call from Mr. Stuardo Gordo the installer boss saying they will not come on Friday I understood since they were at my condo on Thursday.
4- Monday October 23, they came and finished floor cabinet installation till 5pm and left the 3 remaining wall cabinets to be installed on Tuesday since I am in high rise condo, and they can only work from 9-5pm
5- We were expecting the installer to come Tues. as the scheduling person Mr. Franciso said they will finish the job on Tuesday, then the installer told me they are not to come on Tuesday I called Mr. Stuardo Gordo their boss why they are not coming on Tuesday to finish the 3 remaining wall cabinets, he was so rude, disrespectful and said they are wasting the time if they come for just couple of hours to finish installing the 3 remaining wall cabinets, he said they have another job (installing the 3 remaining wall cabinets) was not a job for them? Mr. Stuardo said we have to wait for countertop installation which takes 3-4 weeks so they can come and finish the remaining 3 wall cabinets, he did not let me finish and hung up on me.
Am I to deal with the mess around my condo since everything is in boxes all around the place for 3-4 weeks just to get the 3 remaining wall cabinets to be installed?
I do not understand why wall cabinets have to do anything with countertop for floor cabinets. I know countertop takes 3-4 weeks to be measured and fabricated but Mr. Stuardo said we have to wait till the countertop to be installed meaning I have to wait another 4 weeks then he did not let me talk and hung up on me. Again, I told him and his boss Mr. Franciso the countertop installation has nothing to do with wall cabinet. I am very upset Mr. Franciso said talk to Lowe's since we are contracted with them. The Home X Remodeling crew are very disrespectful and rude. DO NOT work with these people as they are not on time, they do not care for customers. They created very bad experience and frustration for us. If you are thinking about working with Home X Remodeling, think twice before you hire them. Also I will let Lowe's know what company they are contracting with since Lowe's reputation is on line and important as well.
Never recommend Home X remodeling anybody.