My wife and I first selected Horne to perform semi-annual inspections of my home's two HVAC systems. Bobby did an excellent job inspecting our units. However, he went beyond his "call of duty" in spending time to help me understand how the system operates and the issues with our nearly 30-year-old upstairs unit.

After deciding we needed a whole new HVAC system, CJ came out to our home as a comfort specialist to determine the specifics of what would be needed for our home and to discuss possibilities and recommendations so we could make the best, most informed decision possible. While we had a gentleman from a separate, reputable HVAC company also come out to our home and provide excellent service, the pricing, specs, and professionalism from CJ and the Horne team sealed the deal. CJ was great in his down-to-earth manner of pursuing understanding with us and was also very rapid at responding to calls/texts/emails.

The installation team was comprised of Austin, Jonathan, and a younger tech (named Daniel?). The installation team arrived and finished on schedule. It was a very rainy day, and they did a great job of using proper protocols to ensure no carpet stains. The guys were quick, and the system seems to be working well. I especially appreciated the careful and thorough communication from Austin as the installation lead. It is clear that he has a passion for what he does and cares deeply about customer satisfaction.

I often spend a good amount of time "researching" companies online before choosing to do business, and the many positive reviews on Yelp (and elsewhere) helped me land with Horne. I am very glad we did - although I may be able to get a better price on an HVAC system elsewhere, the combination of price, quality product, and quality service (perhaps the most important of the three) was excellent. I look forward to a Horne representative returning in Spring 2019 for our next inspection and would recommend them to anyone who wants quality products and service at a reasonable price.

We recently had one of our AC/Heating units replaced in our house after we determined how inefficient it was operating. We called a company that is on TV, Horne and another HVAC company. CJ from Horne was the most personable and amongst those that we called. We decided to hire them to change our AC/Heating unit and the team they sent was amongst the best people we have had work on our house. They were clean and courteous and did a very fine job on our unit. They were so good that we decided to have our other unit replaced within 2 weeks after the first one was done. They sent the same team and we were very happy with all the work that they do. I would recommend them to everyone who is looking for a reasonably priced family business to support your AC/Heating needs.

I had a pleasant and seamless experience with everyone I encountered at Horne. Sheri Bowers was an excellent sales person who walked me through all possible options and made me feel very comfortable answering all of my questions. Sheri followed up with me promptly to see if I'd come up with a decision but wasn't pushy. Horne was able to accommodate my new HVAC system install in a matter of days and the install crew (Austin, Nick and Jason) were personable, respectful and fast! Dee helped coordinate my county inspection for a few weeks after install and Sheri came on site right on time and they were in and out in 15 minutes. Today I received a sweet thank you gift I'm the mail and it just reminded me again why going Horne was the right choice. I'd recommend them to anyone!! Go with Horne!

First I would like to thank Jake Elgin for the referral. I have had a good experience from Bobby the service tech, now to the two gentleman who just installed my new second floor unit. Bobby really tried hard to fix my dinosaur York but in the end it was time. He got it, no hard sales in your face stuff. I like that, give me the facts. As for the two installers, very sharp, professional, it's nice to see a team working efficiently together. My only suggestion is for the scheduling, I got bumped twice and sat at my home from 9:00 until 3:00 when someone showed up. In the future maybe tell the customer that you could be bumped if like what happened it got real cold and some people did not have heat. I get it AC takes second chair to people with no heat. Overall, I am very pleased and already have confirmation for my final inspection. Thanks Dee.

This happened several months ago. Half of the vents on the first floor were not opening. They came over, diagnosed the problem correctly, loosened the valve on the motor that wasnt opening, and all was fine. They did say if it happened again, I would need to replace the motor. About 4 weeks later, it happened again. They came out and said in addition to the vent motor, I would need to replace some other valve thing that would cost over $1200.00 since it was time consuming and they had to replace all the refrigerant. Well I called another company who did a full diagnostic and all they said I needed was to replace the failed valve motor and not that other much more expensive repair. Long story short,my system worked great all summer. No problem at all. Lesson to be learned: Always get a second opinion if a company wants to charge you a lot of money on a repair.

Our a/c stopped working yesterday Called Horne at about 7 PM, service tech, Nick, arrived about 8 PM. Had our a/c up and running within the hour. Nick called ahead, arrived when he said he would and went right to work.
Very professional yet able to explain to us what he was doing.

Bob B.