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Hotter Water Plumbing & Leak Detection
Home Care & Success Stories
Hotter Water Plumbing & Leak Detection

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Realtor S.
Jacob is amazing!!! I have used this company several times to install tankless systems, new hot water heater for personal and rental properties. Anytime I have a plumbing issue I call Hotter Water Plumbing because Jacob is honest and has always given me the best advice. The prices has always been reasonable and this is my go to company. After Jacob installed a tankless system for me, there was a safety issue that was discovered by the manufacturer, he notified me to let me know that he wanted to make some adjustments based on the information he received. Free of charge. He goes above and beyond to ensure his clients have a great experience and that he is looking out for their best interest. I appreciate all he does!
Review from Google
Siobhan H.
Absolutely the best in the business! Canāt say enough good things about Jacob and his company. Did an all around fantastic job replacing our water heater, replacing a poorly installed pressure valve and moving our main water line for easier accessibility. Even took some time during the free estimate to give us peace of mind about a toilet issue we thought we were having. Jacobās communication is superb! Very clear to understand, professional, respectful and knowledgeable. Affordable, fair pricing and the attention to detail and expertise in his work is above and beyond! I called Hotter Water because I liked that itās a small business and has fantastic reviews. Jacob answered my initial call promptly and was able to accommodate an estimate quickly. His recommendation was transparent, thorough and not pushy at all. He provided multiple options varying in price to accommodate our financial needs and give us choices. Made the estimates easy to follow and pay. He was very considerate of our time and circumstances. Went out of his way to accommodate our challenging schedule, answer any questions and communicate everything effectively. Punctual, trustworthy and responsive. His work is very clean and to code and itās clear he takes pride in doing things not only right, but pristinely. Zero cutting corners. Zero headaches. In a competitive field where you have a lot of options - you cannot go wrong hiring Jacob! Iād give him and his company 10 stars if I could and highly recommend them to anyone needing plumbing or water heater work done!
Shicana B.
Review from Google
sirboom
EDIT: This company's response is absolutely ridiculous and insulting. I reviewed the texts. My "special requests" were offering two location options to mount it on the side of my house, informing him that we need to be careful about where the pipes are run through the side of the house due to its construction (and that I would handle that), informing him that I would already have the water lines stubbed out and a GFCI outlet available (as I was already having plumbing/electrical work done for a bathroom remodel). Are you serious? Coordinating with a plumber to determine mounting location and planning for water/electrical is not "special requests" -- it is part of doing the job. Regardless, I received ZERO texts complaining about these "special requests" and instead just a text saying they have a new contract and can't do my job. Jacob evidently lied to me and he continues that with his dishonest, misleading reply. Boo hoo that I needed to work around a pillar/beam house structure carefully. Boo hoo that all you had to do was run a gas line. Boo hoo that you had to read a few text messages so I could prepare the mounting location. I had ZERO problem coordinating with the second plumber. God forbid you work with a customer to get a job done in such a way that the building structure is not weakened by drilling holes in a support beam in the wrong places! Good lord...
ORIGINAL REVIEW:
Won a water heater through the gas company. Hotter Water was their contractor. Guy came to my house to do an estimate to provide to the gas company. We decided on going for an outside model. Told the guy, since I have a bathroom gutted and have plumbing getting done, I'd have the plumbing run to where the water heater will mount but he'd have to run the gas line through the crawlspace. We talked about using CSST vs Black Iron -- they were going to use CSST. Don't care, just wanted it to be grounded properly. Seemed like everything was agreed upon. Ultimately agreed to estimate. Waited, waited, waited. Finally find out after a couple follow ups that I'm now just small potatoes to them and they have a new contract and no longer will install the water heater. So now I have to go to the gas company, tell them to send another plumber because they won't just let me install it despite me being capable... whatever. So ultimately, a process that should have taken a few weeks took 2-months or so total because Hotter Water wouldn't honor their contract with the gas company and the signed estimate with me. I don't know if they got a new contract or not. I suspect they are really just another in the long line of contractors that don't want to crawl around a crawlspace to do what they have to do. Look, if y'all get a new contract, great. Honor the ones you still have. A signed estimate is a contract for work in the trades with any respectable company. If you're going to renege, tell me immediately, not after multiple follow-ups. And, honestly, you didn't leave a great reputation with the gas company either. They weren't happy. You created more work for me AND the gas company just because you couldn't spend a couple hours at my house to mount and hook up a tankless water heater (which would already have had the water lines run making your job so much easier). Perhaps y'all do great work. I'll never know and neither will anyone in my circle (a dozen people who buy and remodel homes ) because you'll never be an option as a result of this.
Jazz P.
These guys were responsive, fast and highly professional. I will definitely be using them for all of my future plumbing needs! Thanks again, Jacob.
Review from Google
Majic B.
I waited a few weeks to post this. I was a little skeptical with every plumbing company that I met with. However, I chose this company because they made me feel like they cared. They were very professional and I wanted to give them a chance since they are a family business. Jacob, the owner is very personable and knowledgeable and most importantly my water heater has been working fine since installation. I will update this post in the future, but for now I would recommend Hotter Watter Plumbing. āš½
Review from Google
Review from Google
Review from Google
May 14, 2026
May 14, 2026