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Ideal Air Conditioning and Insulation
Home Care & Success Stories
Ideal Air Conditioning and Insulation
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Bernard P.
The sales process with Brandon was surprisingly efficient and more importantly transparent: Brandon explained his calculations and showed me the options based on my needs. Additionally I asked for a professional opinion on another matter and Brandon was very informative. I signed off on the quote I was interested in and so far the process has been seamless.
Will recommend wholeheartedly.
Review from Google
james t.
Ideal Air did an amazing job from the very beginning Alex was very professional and responsive with the quotes and extremely helpful explaining the job in detail. Cristian and all the other technicians were very polite and professional. They did an amazing job of prepping the areas of the house with plastic covering the furniture and the floors. When the job was complete the techs cleaned up all areas as if they were never there. I would highly recommend this company.
Gabriel C.
Ideal Air Conditioning just amazed us. We had a new system put in several years ago but Ideal Energy and they did a great job installing the system at that time. But fast forward to Tuesday this week and our AC went out!! It is miserable in Phoenix right now and we were furious, stressed and miserable. We called Ideal Air and Adam came out Wednesday to fix the system he did some repairs they system was up and running! However, but the time we got home the system had gone down again. We called Ideal Air again and they said they were going to have to replace the compressor but that would take a few weeks due to ordering and shipping. We obviously can't wait 2 weeks for a compressor so we set up a call with the owner of Ideal Air Alex and we went over all the issues we were experiences and some were our fault (as the customer) not being timely replacing the filters but there was an error on the companies side as well with setting up maintenance. So we did have quite a few issues to work through, but we did and Alex wanted to make us happy, and he succeeded! He had Adam come out Thursday morning to replace the whole AC unit we have a brand new Tran AC unit and they (Adam and a few other technicians) installed in less then 4 hours. We honestly could not be happier with this outcome. Alex really made everything right for us. We will not be using another company again, we will be customer's for life due to the companies hard work and dedication to us customers. Thank you Ideal Air for getting us a new system, being so cooperative, responsive and customer friendly. Alex and Adam have really gone above and beyond for us and we are beyond grateful.
Kristin M.
Adam W. was very helpful in diagnosing and fixing the issue we had called about. He also showed us some general maintenance/cleaning that needed to be performed to keep our system running well and completed the work right then. The only unfortunate part was that it took them 4 business days to return our initial call to request them to come check our system, but that’s not Adam’s fault. Otherwise it would have been 5 stars.
Review from Google
Chris P.
When our AC died at the beginning of September, they loaned us a portable cooler until the install could be complete. The team installed the new unit quickly but, by accident, they left a hole in my roof. It rained the next day and water leaked into my attic and ruined some of the drywall in the bathroom. To their credit, they sent someone one to repair the damage. It took a few weeks to get the entire repair done, but I appreciate that they made sure that the job was done correctly. In the end, the new AC unit works well and we are happy with it.
Review from Google
Susan S.
Andrew was polite and competent. He was informative and my dog approved as well. 😊. He was easy to talk to, he put shoe booties on to cover his shoes when walking through our home and was very polite. Overall, good initial visit.
Review from Google
Review from Google
Review from Google
May 16, 2026