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Jade Air, LLC
Home Care & Success Stories
Jade Air, LLC

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adam g.
Jade has twice taken care of me with immediate and critical service while trying to keep the cost to me at an absolute minimum.
Review from Google
Logan L.
Great experience with Jade Air today. We had a last minute call in at about 5:45pm the Friday before July 4th weekend.
Chris Smith took my phone call and was a pleasure to work with. Great customer service skills. He was up front and honest about cost to come out and troubleshoot or repair. After our initial conversation, he called me back to attempt to troubleshoot over the phone since he wanted to make sure that it wasn't going to cost me a service charge just to flip a breaker. I cannot stress enough the professionalism and integrity of Chris, great person with a positive attitude - we need more people like him in the customer service world.
About an hour and a half later Chris and Gilbert arrived at my door tools in hand and promptly started analyzing and diagnosing my issue. After figuring out the root cause, as well as checking out my entire system. They determined the issue, fixed the issue, and taught me how to further troubleshoot myself if I was in this situation in the future. I was so appreciative because I tend to ask to many questions and want to know what is going on at all times - I'm just genuinely interested in how things work.
The integrity of Gilbert and Chris is top notch. I will not call any other HVAC companies as long as I am in an area serviceable by Jade. This is a company that should be on the top of your list for your HVAC needs, in fact it should be the only company on that list!
Review from Google
Linda H.
My air conditioning decided to get sick just as the temps in Texas were getting hot and steamy...104° equals yuk. I Googled and found Jade Air. Chris came to my family's rescue. The service was outstanding! Informative, professional and reliable! Great job guys, I just added you to my roladex and will highly recommend you to anyone who needs AC service!!! Thank you so very much, Chris.
Very happy customer
Linda
Kitt L.
I needed someone to come out and check on my HVAC system because my nest thermostat wasn't working. Before the tech even came out I was walked through how to get the A/C running again as a temporary fix! I dealt directly with Chris and he was very helpful and professional. I swear these guys could coach a clinic on customer service, I will definitely be using them again if need be in the future!
Steve M.
I'm in commercial real estate and know how much A/C repairs should cost, so it is absolutely infuriating when I get residential service and bills come back well above the true cost! Not with Jade air. I've had them working on/servicing one of my AC's for over a year now and have never seen a bill I didn't feel was more than fair! Gilbert, Chris and all their guys have been awesome and have consistently delivered prompt high quality service. I highly recommend them and have recommended them to many friends.
James W.
Jade Air was great. We had our A/C service done yesterday, 4/29/16. And the people that worked on our unit were very nice and professional. Chris, the person on the phone is very nice and friendly as well. They went out of their way to make sure everything was good before they left. Will use them from now on for sure!
Review from Google
Review from Google
Review from Google
Review from Google
May 15, 2026