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Since its inception, Legacy Plumbing has been dedicated to providing exceptional plumbing and gasfitting services to the Frisco community and surrounding areas. With a focus on quality workmanship and customer satisfaction, Legacy Plumbing offers a comprehensive range of services, including hot water system supply, drainage solutions, and general plumbing contracting. The team at Legacy Plumbing prides itself on its expertise and commitment to excellence, ensuring that every project is completed efficiently and to the highest standards. Whether addressing urgent repairs or installing new systems, Legacy Plumbing is the trusted choice for all ...
Jimmy X.
I asked them to come in check gas leak, the person came in looks and talks professionally. He helped checking the gas pipe to a furnace. I did not expect it took him over 2 hours to check leak on a 2 feet pipe. The final charge was $350 +- and all I got was him saying the pipe is fine, the furnace itslef maybe leaking and plumber can not check that.
I could check pipe leak using soap water in few minutes myself, not sure why it took him that long.
Anyways, we paid that but picked another company for our water heater vent work instead.
Review from Google
Stephen W.
Alex Maxwell is a tremendous representative for Legacy Plumbing! I am not sure that I can find sufficiently glowing terms to do him justice. Professional, proficient, knowledgeable, capable, patient, neat, pleasant...etc. Alex was originally here to clear a blockage in one of our toilets and after asking if I was interested in recommendations to address this recurring problem, he was immediately able to offer detailed options from memory. No need to "check on it" or "check with the boss".
I also had a completely unrelated question about another nagging issue we had with the kitchen sink taking forever to get hot water...again, he was immediately able to offer a detailed explanation of a resolution from memory! If that were not enough, he also offered to inspect our hot water heater without me asking, just as an added benefit.
We decided to execute on all the recommendations to upgrade our toilets to the Kohler Cimarron and install a Comfort Pump on our hot water heater to address the issue at the kitchen faucet.
Alex came out to start the installs on Monday, January 18th and patiently and fully explained every step of the process and the function of the Comfort Pump. We now get HOT water in the kitchen in very few seconds instead of a minute and half and we are NOT wasting gallons of water each time! With what water costs around here I believe the cost of the Comfort Pump will be recovered in lower water bills, not to speak of the much improved convenience!
As for the Kohler Cimarron toilet...let's just say it's simply awesome. Comfort height for my old knees and I think it might be able to flush an actual brick! It is a massive improvement from the toilets that the builder installed for a number of reasons and still rated at 1.28 gallons per flush...more water cost saved! Alex also patiently explained the many benefits of this wonderful new device...like no more crappy flapper valve, 2-stage flush function, better bowl cleansing...etc. Oh, and once again he addressed an issue with a clogged aerator screen in a bathroom faucet that I had not even noticed, but he did!
In short, WHEN you need a plumber...call Legacy and hope you get Alex, but I imagine that their other folks are pretty awesome as well. We are just a little prejudice since Alex is our guy. My wife and I are so impressed we are considering adopting him! LOL
Thank You Alex! Thanks to Legacy Plumbing for hiring such great people!
Gold Plan Members for life!
Stephen & Denise
Review from Yelp
Cheryl L.
Last year I had Legacy come out to replace both hot water heaters of the house we had recently moved into. Their work was professional (Jose and Brandon) and they were straight forward with work to be done and pricing before they started. At that time Jose informed me of the Gold Plan benefits, and we signed up immediately. (No service fees for one year, 5% preferred service discount on all services, Priority booking, etc..) A few days later we had a leak in a main line at our rental houses and a leak under one of the houses. Again we called Legacy and they took care of the work professionally and efficiently. Even though the gold plan only applies to our personal residence, I feel we were given a fast appointment schedule due to being a past customer. Now we are a year later, and because of Covid, I just scheduled our Gold Plan Annual Inspection plus we wanted an ice maker line installed in our laundry room. Cole and Arrin were our techs for the day. Once again I am impressed with the service Legacy Plumbing gives their clients. The inspection uncovered I had two faucet cartridge leaks, and a couple of other minor issues that I can handle easily, plus the need to replace some shut off valves (issues I was already concerned with) that they tended to immediately. I forgot to mention, before coming to our home this afternoon, we also had them back at our rentals, different house this time, to repair a leak under the house. I definitely will renew my Gold Plan service and will continue to refer Legacy Plumbing to anyone who needs a plumber.
Rob K.
Legacy Plumbing came out to replace the cartridge in our shower faucet a few months ago. The job was done well and quickly, and they were reasonably priced. After finishing, my tech Enoch gave me his number in case I had any small issues with this job or anything else in the future. Fast forward to now, and I had a clogged drain in the tub of our other shower. He talked me through how to solve this problem on my own. I will definitely use them again for any issues I can't resolve myself.
Scott R.
Cole did an outstanding job. He was very professional and left the area cleaner than when he arrived. What really impressed me about Legacy was the entire operation. When I called to book an appointment they let me know they didn't have availability until the next day. When I indicated I really needed a fix the same day, they understood and suggested I call other plumbers and gave me a price range that would be reasonable for my issue so I'd know if I was getting a good deal. I decided to book with them regardless of the wait. Then they had a cancellation and moved me up. They called to confirm it would be ok. Then they sent me a link to a picture and profile of the plumber who would be making my repair. The entire operation was super professional. This is the best experience I've ever had with a plumber! Highly recommended!
Scott R.
Cole did an outstanding job. He was very professional and left the area cleaner than when he arrived. What really impressed me about Legacy was the entire operation. When I called to book an appointment they let me know they didn't have availability until the next day. When I indicated I really needed a fix the same day, they understood and suggested I call other plumbers and gave me a price range that would be reasonable for my issue so I'd know if I was getting a good deal. I decided to book with them regardless of the wait. Then they had a cancellation and moved me up. They called to confirm it would be ok. Then they sent me a link to a picture and profile of the plumber who would be making my repair. The entire operation was super professional. This is the best experience I've ever had with a plumber! Highly recommended!
Review from Yelp
Review from Yelp
Review from Google
Review from Yelp
May 13, 2026
May 13, 2026