This is the second time I have used Legacy Plumbing. I had them come out and replace my 2 water heaters. Just like the first time, they were very professional. They truly care about doing a good job. They have pride in their work. The prices are very good for the exceptional service they provide. I definitely recommend them to everyone.

Before calling a plumber, I first researched all of the most rated and highly reviewed plumbers on Yelp. I went to each site and filled out their contact form. Legacy was he ONLY ONE to contact me, and they contacted me that afternoon after 5 o'clock. I told the lady from Legacy, Ashley, the problems that I had explained on the web form. She informed me that she would speak with the master plumber and contact me back. The problems I needed addressed were: reseal toilet - water was coming up from underneath sometimes when it was flushed, the bathroom sink would leak when it drained from behind the wall - I could see the soap suds coming from the wall, and when I moved a picture on the opposite side of the wall, I could see bubbling in the paint.

She called me back and quoted up to and/or around $555 for the work I had described, but they wouldn't know until they got there to look at the pipes. She was very up front about everything, and set my expectations well. I knew going into this that there could have been more work needed, and I appreciated her honesty. She booked us for 12:30 the next Friday at my request (2 days later).

On Friday Wayne and Lee called to let me know they were ahead of schedule at 10:30am, and that they were on their way to my house - which was perfect for me - my mother was home. I was at work (but I could be there in 20 mins if necessary), so Wayne told me he would take a look at everything and call me when I was really needed to go over any additional work (this was incredibly convenient for me!). He informed me that he would have to open the wall, and let me know beforehand they do not repair drywall (which I understood over the phone with Ashley). He reviewed everything and called me back to let me know there was water leaking from the sink (which I knew), but there was also water leaking from the toilet under the house, which I feared. Also, whoever previously sealed the toilet did it wrong, and they pipe had cracked, so it wasn't a standard reseal - the pipe would have to be replaced. The additional cost ended up being around $300 extra than what was quoted over the phone, but I had no idea the scope of the work needed to be done. Also, Wayne offered to take photos under the house with my camera to show the water damage.

He also made recommendations for replacing the toilet b/c ours had parts rusting on the inside, and it would probably cost more in labor and parts to replace it than it would to replace the whole toilet later on. He even offered to follow me to Home Depot, and put it on the truck, and install it, with no additional service cost (HOW FREAKIN' COOL IS THAT?!?).

The new toilet has been in for about a week now, and we've had no problems. The drain in the sink is working better than it ever has before, and there is no water coming through the floor or wall. Wayne and Lee were both very nice, professional guys, and I've already recommended Legacy Plumbing to a friend at work. I felt very comfortable with them in my home, and I did not feel pressured into getting additional services, or felt like they recommended any unnecessary work. They explained everything to me and encouraged me to ask questions if I didn't understand any of the work they were doing. They sat plastics down before going under the house, and they cleaned up the area where they had to cut out dry wall. I am extremely happy with the service from Legacy Plumbing, and I would HIGHLY recommend using them.

In the last month, Legacy Plumbing has saved me approximately $5k.

The thing that makes me feel confident is the price list all of them carry around. They seem to have standardized pricing for everything and it makes me feel like they aren't trying to adjust the price based on my knowledge of plumbing or take advantage.

I've been trying to sell my house. The first plumber recommended by my realtor to fix a tub leak quoted me $4k. I had Legacy come out for a second opinion and they fixed it for $400.

As part of the same sale I had to have some foundation repair done which included a hydro-static test which indicated a leak ($1500 to fix). I had Legacy out to double check and they informed me that the level drop on my test was normal for a cast iron plumbing system and no repair was needed.

I would recommend them to anyone. I signed up for a Yelp account just to leave this review. I'm extremely pleased with their professionalism and service.

Sound like super nice folks. I talked to Amber today but they will not work anything south of 635. So If you are looking for help with plumbing but are on the "bad side of the tracks" like I am... search elsewhere. Only 4 stars cause they would not come 1 street south of 635 (Literally about 50 feet).

Gotta love rules eh?

I have been doing all the plumbing in my house because I have only heard horror stories from friends and family about their plumbing experiences; dishonesty, shoddy work, etc. However, I had a plumbing problem that I tried to repair but it was not successful. Reluctantly, I called Legacy Plumbing. Wow! Was I surprised! Wayne, the plumber, was honest, did a great job, and patiently explained exactly what he was going to do. He gave me an itemized list of charges, explained my options and how I could save some money. I was going to call the mold crew out to my house for thousands of dollars because of a funny smell in my house. However, Wayne, explained that if you have unused plumbing in your house, then something called a "pea trap" will dry out. This will cause your neighbor's sewage gasses to vent into your house. You must use your water fixtures at least every other day to prevent the "pea traps" from drying out. I thought that the funny smell was mold, but I was wrong. After I let some water into the unused water fixtures, the smell went away. He was right! This easily saved me thousands of dollars in mold cleanup. I felt like that what he did for me was worth a lot more than what he charged me, so I offered him a tip. Ever the gentleman, Wayne refused it and said that doing an honest day's work for a fair wage helping others out is reward enough. For honesty and excellent work, call Legacy Plumbing.

These guys are the BEST. I contacted them through their website after reading reviews, and Theron replied with a quote for repairing our guest bathroom shower valve, which I assumed needed a new cartridge. The quote was low enough that I decided not to tackle it myself, and called them to schedule. They said they could be out that day; I ended up scheduling for the following day so I could arrange to be off work for several hours, figuring that, like a lot of home repair businesses, I would be waiting on the repairman to show up for hours.

So you can imagine my surprise when I pulled up to my house and saw their truck parked outside my house a few minutes prior to the "3 to 6" window Theron had quoted me on the phone. The plumber, Matt, is as friendly and professional a person as you'll ever meet. He completed the job within 30 minutes, and the hot water now works even better than it did before it stopped working.

But wait, it gets better... Because I was a first time customer, they waived the $50 service fee, and the repair itself ended up cheaper than quoted. Needless to say, I was VERY glad I decided to call Legacy instead of doing it myself. It's rare that I find a repair business that exceeds expectations in every way, and Legacy certainly does. Thank you!