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Len The Plumber Heating & Air is a professional home service company providing plumbing, heating, and air conditioning services to homeowners throughout Northern Virginia and the surrounding Mid-Atlantic region. With more than 30 years of industry experience, the company has built a strong reputation for dependable service, licensed technicians, and a commitment to customer satisfaction. Their team focuses on delivering fast and reliable solutions that help homeowners maintain comfortable and fully functioning homes. The company offers a wide range of services including plumbing repairs, drain cleaning, water heater installation and replacem...
Len the Plumber Heating & Air, LLC
Home Care & Success Stories
Len the Plumber Heating & Air, LLC
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Cheryl S.
I had the pleasure of meeting Brian Carrillo last Saturday when this young man came out to fix my clogged toilet. He was on time, very professional, explained to me options, and luckily was able to clear my clogged toilet quickly. It is refreshing to see young people at work who are courteous and respectful. He was a wonderful representation of your company. I will use Lens Plumbing for my future needs.<br><br>Sincerely,<br><br>Cheryl Speakes
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J s.
Our technician, Sylvester, was outstanding! He arrived promptly, politely & professionally. He explained everything to us as he replaced our broken hot water heater. He had us back in hot water in no time. He did a great job, and would recommend him to everyone! Thanks Sylvester and great talking to you! šš»š
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Ricky B.
Nassim Sebaoui did a fantastic job. In and out in less than an hour. Never had a bad experience using Len the Plumber. Also shout out to Michael Davis who fixed our bath tub drain last time! Both very friendly and answered any questions I had.
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Dan H.
I called Len The Plumber when the plumber I used in the past did not have any availability today and was very glad I did. Freddy Villagomez is a great representative of the company. He was friendly, knowledgeable, and efficient with his work. I hope I dont need a plumber again soon, but when I do, I'll be returning here.
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Jill K.
We had a pipe burst on a snow day where all schools in FFX and Arlington are closed and the company answered right away and sent someone out to address. He fixed the problem and was courteous and intelligent. We are very grateful!
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Kyle G.
Unfortunately, I cannot recommend this company as they apparently lack customer service, specifically in communication. My HVAC was repeatedly turning off on its own, so I requested services and was given an appointment window between 12 pm and 4:30 pm the next day. At 4:30, I called for an ETA on the technician, seeing that my appointment window had passed. I was informed that the technicians were running a couple of hours behind schedule and that there was a possibility that they would not be able to get to me today. I was given the option to remain on the schedule in hopes that they would get to me or reschedule for another day. Since there was snow expected the next day, I opted to remain on the schedule.<br><br>I had no problem with them being behind schedule; it's winter, and it happens, I understand that. However, I did not appreciate the lack of communication on their end. I can only assume that had I not called, they could have or would have no-called-no-showed. I called back to speak to a manager, and the gentleman I spoke to informed me that I was still on the list and didn't understand why I was calling. I told him my issue was the lack of communication. I had taken off work when I didn't need to, and had I been informed they were running behind, I could have made other arrangements.<br><br>He explained that they were busy, and giving people ETAs only slows them down further. I told him, as he can see, I called after my appointment window was missed, and he repeated that he didn't know why I was calling. At that point, I just canceled services with them. A disappointing experience to say the least.
Review from Google
Mar 10, 2026