The only good thing I could say about Newhaus Roofing & Construction is that the job is finally completed. It took 7 weeks for our job to get completed. Watch out for the scam when they try to give you a discount from the supplier that is a one time offer and you must decide while on the phone with them. I would definitely not recommend this company.

Service is top notch! Liam is a legend, explained everything so clearly. Hired them for roofing maintenance. I’d call them again anytime.

... I did not leave this review. Never used this service. Never even heard of it. Be careful with Google reviews

We had an overall good experience with Newhaus replacing our roof.

We identified some major issues with our 1970s wood shake roof shortly before winter rains hit, and Newhaus was able to fit in the large project on fairly short notice -- in between rain storms. I was impressed with how quickly the crew was able to take care of the large items (demolition, installation) and Newhaus was very accommodating regarding late-stage change requests from us (doing insulation work partway through installation). In just a matter of days, we had a brand new roof, and it looks amazing. Neighbors have approached us, saying how good it looks! They installed the Presidential Tile shingle and it looks great.

During the installation itself, our project manager Vic was super responsive and helpful throughout that phase. Super friendly too!

We had some ductwork issues stemming from the vibrations of the demolition, that Newhaus took care of. This was no problem. There were also delays resulting from an inspection -- we didn't have visibility into this, and this did not directly affect us in any way, but after eight weeks Newhaus was able to solve this with the inspector. This was also not a problem.

We did have issue with a few things -- things that I hope can guide Newhaus to improve in the future. These do not detract from the fact that we are happy with the end result and the value.

It took six weeks to get the crew to remove debris from inside of our attic (below the roof), with a period of time where we could not reach our project manager. This was a problem because we use this attic space for storage, and it seemed this follow-up task as not a priority for Newhaus at the time. This was resolved quickly after we escalated through other channels, after which it took just an hour of work to finish. While this was not the main task of installing the roof, it was nonetheless important for us, given that we use this attic space regularly.

When escalating the issue with upper management, and after they committed to finishing the project ASAP, they jokingly offered me a bottle of whiskey to avoid writing a bad review. While I appreciate the hustle and recognize this was a joke, this kind of thing will not land with some other people.

This same individual also happened to attend the the initial contract signing visit (alongside the project manager Vic) and spent quite a bit of effort trying to convince us after we had already verbally committed to doing the project. His persistence was close to becoming a detriment. To Newhaus: next time, recognize when a client is already on board, and take the win when you have it.

Another issue was unsolicited contact from potential clients. I received a call from a client (a stranger to us) asking about how the job went, and I had not given permission to share my contact information to potential clients. Not a huge deal, but this happened right when we couldn't get in touch with Newhaus regarding the attic debris, and it was not a good look. To Newhaus: be very clear about how client contact info is shared and please do not share this information without consent. I shared my honest feedback with this stranger (the good and the bad) and I have no idea what that did for their project, but also: do you really want people cold-calling clients regarding projects that aren't finished yet?

At the end of the day, Newhaus did a great job installing our roof, on very short notice and within a narrow window of time, and with accommodations during the installation itself. We are very satisfied with the end result and the worksmanship was fantastic. I feel like I need to mention the other issues in the hopes that Newhaus can learn from them, not that they change how I feel about the end result. We are definitely satisfied.

Newhaus solved our problem -- replacing a roof with something that will hopefully last many many years. And Newhaus delivered on that. Thank you!!

From the initial estimate to the final walkthrough, the service was exceptional. The crew was professional, and the roof is flawless.

Greg is a true professional. His team is efficient, respectful, and does outstanding work. We love our new roof!

Yuri and his team are the best. They did a fantastic job on our roof replacement. We highly recommend Newhaus Roofing.