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North Valley Mechanical HVAC & Plumbing
Home Care & Success Stories
North Valley Mechanical HVAC & Plumbing
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Ann T.
My HVAC unit stopped working properly in the high Arizona heat. Unable to have the 12 year old unit repaired for a reasonable price, I decided to purchase a new HVAC. I researched several companies and had them come out to look at the unit and give me estimates for a new one.
Frank Bristyan previously had his own company and he installed the current unit. His company had merged with North Valley Mechanical and I was able to have him come over and provide me with an estimate. I can't say enough about this man and this company. They gave me a great estimate figure including the extended warranty I wanted. They also rushed the installation process for me and installed the new unit the morning after Labor Day.
With the house being over 91 to 95° for 7 days, I had to destroy all of my bottled, canned and jared food. I can't imagine what else I would have lost or had damaged if that had continued. Thank goodness for my friends who let me stay at their homes and for North Valley Mechanical for coming through so wonderfully on the quote and quickly on the install. Give them, and FRANK, a call!! You'll be glad you did!
Review from Google
Dan R.
N.V.M.ās response time was great! Especially in the middle of the summer heat. They quickly identify the problem and fixed it. They also recommended to our warranty company for a second repair, which was also approved and completed. Our service technician āBrettā did a great job and is a great ambassador for the company!
Review from Google
Steve H.
Good company. This is the second AC issue that they have resolved. First was a new system, second AC was a coil replacement.
Very satisfied with both jobs.
Review from Google
Bill H.
They did a great job. They communicated with us all the way. Even when the warranty company shipped the wrong parts. The guys were friendly and got us back up runningā¦.
Review from Google
Maya K.
The team always responds and helps me stay on track with scheduling maintenance. Brett is a fantastic service tech and has addressed any issues with professionalism and accuracy
Review from Google
Jay O.
Some of the best customer service that I've received in recent memory! The tech was polite, professional and timely.
More impressive though was that when my air handler went out on a Friday after closing and after they had just ordered the part I needed, I called and left them a voicemail on Saturday letting them know that it had completely stopped working. Even though they were closed, I received a text message within an hour of my voicemail with an update and estimate of when I would hear from them on Monday. True to their word, I received a call first thing Monday morning to update me on the part arrival.
I would definitely use them again and highly recommend them just based upon their quality work and customer service alone!
Review from Google
May 16, 2026