David was great, very helpful in a stressful time. Highly recommend

Raul's crew did our foundation lift and we were very pleased with all aspects of the job they did. They were professional, answered all of our questions and walked us through their strategy and process, and did a great job cleaning up the yard when they were done. I would absolutely recommend Raul's crew at Olshan to my friends.

When I found tile and wall cracks and a sticky door, I made an appointment with Olshan to inspect my slab. Certified Structural Technician Jason C. arrived on time and measured the level of my slab in a professional manner. After that we sat together, examined the measurement results and he explained my slab has issues.<br><br>Since his explanation was very clear, I could understand how the cracks and sticky door were caused. Jason always answered my questions and concerns very quickly.<br><br>Olshan introduced me to two third party finance companies. Heather C. who takes care of financing and the warranty, etc. helped me to choose the finance company.<br><br>Janie P. told me that the slab work takes 4 days to complete, and so that I chose the start date. She scheduled it and told me what time technicians would arrive. The foundation work started mid March.<br><br>Supervisor Nolberto C. and his crew (Anthony G., Carlos J., Issac S., Javier J., Roberto A.) worked very hard for 4 days to install 33 exterior pilings. Since hard rock is underneath my slab, they had to work hard to dig deep holes. The last day was a very cold and damp. Another crew supervisor Kenneth S. also joined to help the installation on the last day. Noberto installed concrete and pebble patches neatly, and the crew cleaned up nicely when the work was complete.<br><br>The installation was completed on the promised date. During the construction, I met Nolberto's manager/Product manager Gerald D. and another Product manager Wilvin L.. They came to my house to make sure every thing was done properly.<br><br>The repair was inspected by a third party inspector. I'm very happy to see my house after the repair was done.<br><br>During the process I met and contacted many Olshan workers, all of them were hard workers, and also very friendly and helpful. I had an excellent experience working with Olshan.<br><br>Finally, the reasons why I selected Olshan are : 1. They have 90 years service in this field which means I can rely on their lifetime warranty. 2. They have patented technologies: foundation pilings are aligned securely by using locking cables.<br><br>I highly recommend Olshan to my friends and neighbors.

I am deeply disappointed on how this company does business. I have held out writing a review to really be patient and hope they will turn their service around but I can't seem to get anyone on the phone to help me. When you pay $15,000 for a service, you expect good service and this company has NOT delivered that. From the beginning of the project in January there has been no communication and no call back's when I would call the project manager. The project was delayed without any communication on their part, the project manager had no answers to any of my questions and was hardly on site to oversee the project and the workers seemed lost. I was promised the house would be restored to its original place and that was why I went with this company but in the end it was an empty promise they were not able to fulfill yet I paid the price of restoring the house to its originally place (without it actually being done) which I could have gotten $6,000 cheaper. The workers killed my landscaping and broke my landscaping lighting (I had asked if they wanted me to remove it before hand and they said no, this could have been removed and avoided had I known they were going to make such a mess). Lastly, here we are in March and this was performed in January and I still have not received any warranty paperwork or the structural engineer report which is needed so I can sell my house (the reason why I had this done in the first place). I have called and there is no answer, I have left messages and emails and have received no responses or updates.

We had an excellent experience with Olshan. John Campbell came for foundation inspection. He was on time, professional, very polite and very patient. He patiently listened and answered all our questions. And gave us his honest feedback. We are very pleased with his service and would definitely recommend Olshan’s services.

Olshan repaired our foundation a few months ago, and they did a fantastic job! The sales team was helpful, and the crew who did the work was really polite and professional. They took the time to explain everything they were doing, they were fast and efficient, and they left the property with everything back in place and looking tidy. Definitely recommend them for Austin area foundation repairs!