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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving Alameda and Contra Costa Counties from shops in Concord and Antioch, California. The Concord location is at 4415 Cowell Road; the Antioch location is at 2595 West 10th Street. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions described on the company website. Electrical and solar services include panel upgrades and replacements, outlets and switches, light fixture and fan work, EV charger installa...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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Kristin W.
I responded to an offer for a well-priced furnace tuneup. Turns out they do water heaters and electrical as well. My furnace passed with flying colors, but Keon called out that the water heater was rusting out. What wouldn't be expected after 35 years? Then he identified that my electrical subpanel ( a main was added when I went solar) was ancient, ancient, predating when the addition was built 4 years before I bought the house in 1990-! He was able to guide me to the best water heater solution and panel replacement and was able to provide an estimate on the spot. Perfect Star was able to provide financing and scheduled me for the next week. The crew that arrived to replace the panel also was able to assess the scope of what was needed to get rid of the last of the knob and tube and to provide an estimate for that work. Tomorrow will be the water replacement. In short this is a very professional organization with very knowledgeable and skilled employees. I feel I can trust them to provide an excellent well-priced solution. They were able to give me a trustworthy assessment of what it would take to bring my electrical systems up to standard, at a much cheaper cost than private contractors I have spoken with.
Review from Yelp
Mo M.
I have to update my original review. The team and technician are friendly and professional.
However, I shouldn't have hired them because they don't work on wall heaters. The 3rd contractor who came and looked at the issue said the thermostat needed to be replaced. So, I hired Perfect Star to do that. (4th contractor) But, it stopped working a week later. I'm still stuck in a loop where the furnace works and the thermostat doesn't. Not their problem, of course. Sharing with others who use Yelp to find a solution.
Review from Yelp
John D.
Elvin, the salesperson, was extremely disappointing. He was informative and responsive until I ordered the new HVAC system. After install, which went very smoothly, I emailed him 4 times to follow up on his promise to send me the warranty info.. He did not have the courtesy to reply. No referrals from me.
Review from Yelp
Khaled A.
Charging $79 just to receive a quote feels like a questionable business model and unfair to customers. With today’s technology—photos, videos, even live video calls—it’s entirely possible to provide estimates without upfront fees.
Review from Thumbtack
Megan D.
FINALLY an HVAC team you can TRUST!!!!! I'm a first time customer who will be a LIFE LONG customer. This company is top notch - amazing customer service (thank you Jasmine for the quick follow up and confirmation) and the onsite attendant was the consummate professional (thank you, Anthony! He truly went above and beyond for me). As someone who has had HORRIBLE experiences with other HVAC companies, who will take 2-3 weeks to come out and then proceed to tell you that you need a brand new 20k unit and need to bulldoze down your house to make room for it (slight exaggeration - but burned customers KNOW the maddness I'm talking about lol), THIS company is doing HONEST business with an incredible team of GOOD people. It's truly a breath of fresh air - especially when I was bracing for the classic "upsell." THANK YOU Perfect Star for operating from a place of INTEGRITY and old-fashioned customer service - you guys are doing something RIGHT!
Review from Yelp
Deb N.
Nick and Devin were great! They solved our problem right away and even gave us a discount. They were prompt and very polite. I highly recommend them.
Review from Google
Apr 09, 2026